Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND TRAVEL SERVICES | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| In this lesson, Tourism and Travel Services program, The receiver is (incoming) to gain the competence to introduce the functions of agencies | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Can define the basic concepts of travel agents. |
PO-1 The students who have completed the program successfully:
1. Describe basic concepts about Tourism and Travel Services Program.
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Examination |
| LO-2 | Can describe the functions of the travel agencies. |
PO-2 Know legal arrangements and business standards in the field of Tourism and Travel Services Program. PO-8 Analyse the problems that encounter in the sector with theoretical and practical experience and produce solutions. PO-21 Follow professional innovations and improve themselves constantly. |
Examination |
| LO-3 | Agreement signed between tour operators and travel agencies in accordance with the terms of airport operations tanıtabilecektir preparations. |
PO-12 Know the practices of agency operations, tour planning, tour operations, operation management and participate in them actively. PO-15 Know how to make reservation and ticketing about all travel agencies who provide transportation services and participate in them actively. |
Examination |
| LO-4 | The students, can explain the legal groups and their tasks of travel agencies. |
PO-8 Analyse the problems that encounter in the sector with theoretical and practical experience and produce solutions. PO-13 Know and apply making reservation, coordinating with hotel and other accomodation businesses, managing customer relations, calculations, and accounting and registering. PO-15 Know how to make reservation and ticketing about all travel agencies who provide transportation services and participate in them actively. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| The student tour operator in accordance with enterprise policy and the tour operator can identify the steps for preparing the package tour business policy in accordance with agency-tour operator-welcoming hotel agreements. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | The history of travelling and the travel agencies. | Spoken |
| 2 | Definition and basics concepts related to travel agencies | Spoken |
| 3 | Services provided by travel agencies | Spoken |
| 4 | Reservations; reservations of accomodation companies,reservations of transportation | Spoken |
| 5 | Tansfer, customs and visa formalities. | Spoken |
| 6 | İnformation, rent a car and selling ticket affairs. | Spoken |
| 7 | Preparing and selling package tours. | Spoken |
| 8 | mid-term exam | |
| 9 | Departments of travel agencies | Spoken |
| 10 | Classifications of travel agencies; international clasification | Spoken |
| 11 | Classificaiton travel agencies in Turkey and legal regulations | Spoken |
| 12 | Factors effecting consumers to travel and to travel agencies | Spoken |
| 13 | Computurized rezervation systems | Spoken |
| 14 | Legal regulations to open a travel agency in Turkey | Spoken |
| 15 | Legal regulations to open a travel agency in Turkey | Spoken |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Seyahat Acentacılığı ve Tur Operatörlüğü (Prof. Dr. Necdet Hacıoğlu) | |
| 2 | Ahipaşoğlu, S., Arıkan, İ. Seyahat İşletmeleri Yönetimi ve Ulaştırma Sistemleri, Detay Yay., 2003, Ankara | |
| Required Course instruments and materials | ||
| Class, Slide, Projection | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 4 | 14 | 56 |
| Outside Class | |||
| a) Reading | 2 | 14 | 28 |
| b) Search in internet/Library | 2 | 5 | 10 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 6 | 12 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 6 | 12 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 120 | ||