Learning Outcomes |
PO |
MME |
The students who succeeded in this course: |
|
|
LO-1 |
Will be able to keep control of filing system. |
PO-13 Know and apply making reservation, coordinating with hotel and other accomodation businesses, managing customer relations, calculations, and accounting and registering.
|
Examination |
LO-2 |
Can provide the flow of incoming and outgoing documents |
PO-6 Know how computer automation systems work in Travel Businesses and use these systems . PO-9 Have strong communication skills and have a good teamwork.
|
Examination |
LO-3 |
Can conduct archiving system |
PO-6 Know how computer automation systems work in Travel Businesses and use these systems . PO-18 Prepare the report regarding their tasks and present them to their seniors.
|
Examination |
LO-4 |
Can follow the process of change of documents. |
PO-4 Know how to organize and present information, presentation, guiding, transportation, meetings-congress organizations, and other services. PO-12 Know the practices of agency operations, tour planning, tour operations, operation management and participate in them actively. PO-18 Prepare the report regarding their tasks and present them to their seniors.
|
Examination |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents |
Filing, backrest, brackets create a |
Weekly Course Content |
Week |
Subject |
Learning Activities and Teaching Methods |
1 |
Management concept, meaning and scope |
lecturing |
2 |
Meaning and scope of office management |
explanation, discussion |
3 |
Office activities and office types |
explanation, discussion |
4 |
Information and document management systems in Contemporary Offices |
explanation |
5 |
Advantages and disadvantages of virtual offices |
explanation, application |
6 |
The function, advantages and disadvantages of classical bureaux |
explanation |
7 |
Total quality management and management of buildings within total quality management frameworkdocument |
explanation, question and answer |
8 |
mid-term exam |
|
9 |
Document management system's organizational importance |
explanation, discussion |
10 |
Efficiency concept and efficiency in document management |
explanation |
11 |
Document registration and paperwork process |
explanation, application |
12 |
Document and file services organization models |
explanation |
13 |
Document recording systems |
explanation, discussion |
14 |
Filing systems, processes and features in organizations |
explanation, question and answer |
15 |
Archival systems, advances, processes and tools in organizations |
explanation, application |
16 |
final exam |
|
Recommend Course Book / Supplementary Book/Reading |
1 |
İslam, Y. (2016), Dosyalama ve Arşivleme Teknikleri, Seçkin Yayıncılık |
2 |
Şen, O. (2014), Dosyalama ve Arşivleme Teknikleri, Detay yayıncılık, |
Required Course instruments and materials |
Filing car supplies |