Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND TRAVEL SERVICES | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This course aims at teaching the competencies related to managing human resources. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Human resources planning |
PO-3 Know the internal and external environmental factors that Tourism and Travel Services Program can be affected. PO-12 Know the practices of agency operations, tour planning, tour operations, operation management and participate in them actively. PO-16 Help their collegues that work together and make them progress constantly. |
Examination |
| LO-2 | Employee satisfaction |
PO-3 Know the internal and external environmental factors that Tourism and Travel Services Program can be affected. PO-9 Have strong communication skills and have a good teamwork. PO-11 Have an ability to work under work load, stress, and pressure. PO-16 Help their collegues that work together and make them progress constantly. PO-19 Help colleagues by doing the tasks apart from their own in extraordinary situations. |
Examination |
| LO-3 | Implementing activities related to professional development |
PO-10 Communicate effectively and positively with their juniors and seniors. PO-11 Have an ability to work under work load, stress, and pressure. PO-14 Participate in team work as a team member in sales marketing, congress and fair organizations. PO-17 Respect seniors and by fullfilling the tasks completely, produce their own solutions in the crisis situation. |
Examination |
| LO-4 | Can explain what are the elements of motivation in professional life. |
PO-2 Know legal arrangements and business standards in the field of Tourism and Travel Services Program. PO-3 Know the internal and external environmental factors that Tourism and Travel Services Program can be affected. PO-16 Help their collegues that work together and make them progress constantly. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Days of intensive operations | Oral and visual presentation, discussion, homework |
| 2 | Points to be considered in preparing the work schedule | Oral and visual presentation, discussion, homework |
| 3 | Points to be considered in preparing the work schedule | Oral and visual presentation, discussion, homework |
| 4 | Business law | Oral and visual presentation, discussion, homework |
| 5 | Business rules | Oral and visual presentation, discussion, homework |
| 6 | Evaluation criteria | Oral and visual presentation, discussion, homework |
| 7 | Cautions in the Working Environment | Oral and visual presentation, discussion, homework |
| 8 | mid-term exam | |
| 9 | Subordinate-Level Coordination | Oral and visual presentation, discussion, homework |
| 10 | Methods of giving information | Oral and visual presentation, discussion, homework |
| 11 | Motivation | Oral and visual presentation, discussion, homework |
| 12 | Total Quality, Strategic Plan | Oral and visual presentation, discussion, homework |
| 13 | Domestic and foreign printed sources | Oral and visual presentation, discussion, homework |
| 14 | Professional Organizations | Oral and visual presentation, discussion, homework |
| 15 | In-service training | Oral and visual presentation, discussion, homework |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Sabuncuoğlu, Zeyyat (2011). İnsan Kaynakları Yönetimi, İstanbul: Beta Yayınevi. | |
| 2 | Okakın, Neslihan (2009). Çalışma Yaşamında İnsan Kaynakları Yönetimi, İstanbul: Beta Yayınevi. | |
| Required Course instruments and materials | ||
| Books, Supporting material, PC, Projection | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 1 | 10 | 10 |
| b) Search in internet/Library | 1 | 5 | 5 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 3 | 6 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 3 | 3 | 9 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 60 | ||