Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF NEVŞEHİR / TSY212 - TOURISM AND TRAVEL SERVICES

Code: TSY212 Course Title: INCOMING AGENCY AUTOMATION PROGRAMMES Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department TOURISM AND TRAVEL SERVICES
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
A class automation systems to use the agencies

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can maintain of tools and technologies related to field PO-4 Know how to organize and present information, presentation, guiding, transportation, meetings-congress organizations, and other services.
PO-6 Know how computer automation systems work in Travel Businesses and use these systems .
Examination
LO-2 Ability to use information and communication technologies, uses at least PO-12 Know the practices of agency operations, tour planning, tour operations, operation management and participate in them actively.
PO-15 Know how to make reservation and ticketing about all travel agencies who provide transportation services and participate in them actively.
Examination
LO-3 Using software packages, tour transactions may do. PO-8 Analyse the problems that encounter in the sector with theoretical and practical experience and produce solutions.
PO-13 Know and apply making reservation, coordinating with hotel and other accomodation businesses, managing customer relations, calculations, and accounting and registering.
Examination
LO-4 Using software packages, tour billing transactions may do. PO-6 Know how computer automation systems work in Travel Businesses and use these systems .
PO-12 Know the practices of agency operations, tour planning, tour operations, operation management and participate in them actively.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Create a Tour Operator, Contract creation, Booking, Tour Management
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Agent and Tour Operator relationships. Spoken
2 Tour operator identification Spoken
3 Hotel Contract Entry (Season Description) Spoken
4 Hotel Contract Entry (Period, Kontenjan) Spoken
5 Hotel Contract Entry Spoken
6 Hotel Reservetions Spoken
7 Change Reservation. Spoken
8 mid-term exam
9 Hotel Tour Operator invoice calculate Spoken
10 Invoice Verification and Correction Spoken
11 Invoice Verification and Correction Spoken
12 Tour Description Spoken
13 Tour Cost Definitions Spoken
14 Tour Reservation Entry Spoken
15 Tour Operation Definitions spoken
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Mısırlı, İRFAN., 2010. Seyahat Acentacılığı ve Tur Operatörlüğü.Ankara
Required Course instruments and materials
Computer, Projector, Application Software, Writing Board.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 3 5 15
       b) Search in internet/Library 3 5 15
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 3 5 15
mid-term exam 1 1 1
Own study for final exam 3 5 15
final exam 1 1 1
0
0
Total work load; 90