Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | 1st Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM GUIDING | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | ZEYNEP ÇOKAL (zeynepkabaoglu@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | ZEYNEP ÇOKAL, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of the course is to introduce the tourist guiding profession and to enable students to acquire the basic theorical knowledge related with performing tourist guiding profession. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Should be able to descrbe basic concepts related with tourist guiding |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-9 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-17 Work effectively both independently and with others. |
Examination |
| LO-2 | Should be able to descrbe package tours and characteristics of package tours |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-5 Understand and apply group management principles. PO-9 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-15 Understand and apply national and international law, regulations and professional standards related to tourist guiding. |
Examination |
| LO-3 | Shoud be able to explain relations of tour guide with tourists and service suppliers |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-5 Understand and apply group management principles. PO-9 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-15 Understand and apply national and international law, regulations and professional standards related to tourist guiding. |
Examination Term Paper |
| LO-4 | Shoud be able to descrbe the role and tasks of tour guide in tour conducting |
PO-5 Understand and apply group management principles. PO-6 Understand both professional and social ethical values, evaluate them critically, and behave in an appropriate manner. PO-15 Understand and apply national and international law, regulations and professional standards related to tourist guiding. PO-20 Demonstrate professionalism in dress, grooming, personal hygiene, and appearance that reflect standards expected of tourist guiding professionals. |
Examination Term Paper |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Introduction to Tourist Guiding. The History of Tourist Guiding and Tour Management. Tour and Group Types. Pre-Tour Research and Preparation. Organizing and Presenting ?nformation to Tourist Group. Relations with Tourists and Service Suppliers. Ethical, Social, Legal, and Economical Aspects of Guiding. Professional Resources and Associations. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Introduction to Tourist Guiding. The Role of Tourist Guide in the Tourism Industry. | Lecturing, Question - answer, Discussion |
| 2 | The History of Tourist Guiding and Tour Management. | Lecturing |
| 3 | Qualities of Tourist Guide | Lecturing, Question - answer |
| 4 | Professional Roles of Tourist Guide | Lecturing, Question - answer |
| 5 | Ethics in Tourist Guidance Profession | Lecturing, Question - answer |
| 6 | Expertisetion in Tourist Guidance | Lecturing, Question - answer, Discussion |
| 7 | Legal Regulations about the Tourist Guidance | Lecturing, Question - answer |
| 8 | mid-term exam | |
| 9 | Tour and Tour Types | Lecturing |
| 10 | Pre-Tour Research and Planning | Lecturing, Question - answer |
| 11 | Features of package tours and package tours | Lecturing, Question - answer |
| 12 | Organizing and Presenting İnformation to Tourist Group | Lecturing, Question - answer, Discussion |
| 13 | Tourist Guiding and Use of Tecnology | Lecturing, Question - answer, Discussion |
| 14 | Professional Resources and Associations | Lecturing, Question - answer, Discussion |
| 15 | Review and questions | Lecturing, Question - answer |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Ahipaşaoğlu, Suavi H. (2001). Turizmde Rehberlik, 1. Baskı, Detay Yayıncılık: Ankara | |
| 2 | Çolakoğlu, Osman, E.,Fatih Epik, Ergün Efendi. (2010). Tur Yönetimi ve Turist Rehberliği, 2. Baskı, Detay Yayıncılık: Ankara. | |
| 3 | Mancini, Mark. (2001). Conducting Tours, Third Edition, Delmar Publishers: New York. | |
| 4 | Turist Rehberliği (2018), S. Eser, S. Şahin ve C. Çakıcı | |
| Required Course instruments and materials | ||
| Computer, maps, projector | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 2 | 10 | 20 |
| b) Search in internet/Library | 0 | ||
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 1 | 5 | 5 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 1 | 5 | 5 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 60 | ||