Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

INSTITUTE OF SOCIAL SCIENCES / İŞLTZİÖ503 - BUSINESS ADMINISTRATION (MASTER'S DEGREE PROGRAMME WITHOUT THESIS)

Code: İŞLTZİÖ503 Course Title: SALES FORCE MANAGEMENT Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department BUSINESS ADMINISTRATION (MASTER'S DEGREE PROGRAMME WITHOUT THESIS)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EMİR ERDEN (erden@nevsehir.edu.tr)
Name of Lecturer(s) SUZAN ÇOBAN,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Making students understand basic concepts and subjects of Selling management.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can define the concept of sales management. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
PO-15 Use modern methods and technologies of business administration including analytical thinking and information technology in the first instance.
Examination
Presentation
LO-2 Can explain difference of sales management from marketing. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
Examination
LO-3 Can make an original study about sales force management. PO-15 Use modern methods and technologies of business administration including analytical thinking and information technology in the first instance.
PO-18 Use research methods and techniques for writing a thesis or doing scientific research.
Presentation
LO-4 Can explain performance evaluation methods. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
PO-15 Use modern methods and technologies of business administration including analytical thinking and information technology in the first instance.
PO-18 Use research methods and techniques for writing a thesis or doing scientific research.
Examination
Presentation
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Sales management function, salesperson and sales management, organization, salesperson supplies and selection, training, regional design, sales quota determination, motivation, compensation and performance evaluation.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Sales force management function Expression, question and answer
2 Salesperson and the salesperson management Expression, question and answer
3 Sales department organization Expression, question and answer
4 Sales force recruitment, selection and training Expression, question and answer
5 Sellers motivated and pricing Expression, question and answer
6 Sales forecasting and budget Expression, question and answer
7 Design of sales regions Expression, question and answer
8 mid-term exam
9 Sales quotas Expression, question and answer
10 Performance appraisal Expression, question and answer
11 Performance appraisal Expression, question and answer
12 Presentation Expression, question and answer
13 Presentation Expression, question and answer
14 Presentation Expression, question and answer
15 Presentation Expression, question and answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 ÖNCE G., Satış Yönetimi, Beta Basım, Istanbul, 2015
Required Course instruments and materials
Textbook and the projection

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 20
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation 10 1 20
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 8 5 40
       b) Search in internet/Library 8 3 24
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 7 6 42
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 4 16
mid-term exam 1 1 1
Own study for final exam 4 4 16
final exam 1 1 1
0
0
Total work load; 182