Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

INSTITUTE OF SOCIAL SCIENCES / İŞL-617 - BUSINESS ADMINISTRATION - PRODUCTION MANAGEMENT AND MARKETING (DOCTORATE DEGREE)

Code: İŞL-617 Course Title: RETAİL MANAGEMENT Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 3rd Cycle Degree Programme
Type of Course Optional
Department BUSINESS ADMINISTRATION - PRODUCTION MANAGEMENT AND MARKETING (DOCTORATE DEGREE)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EMİR ERDEN (erden@nevsehir.edu.tr)
Name of Lecturer(s) SUZAN ÇOBAN,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
To ensure the understanding of the retail marketing management concept. in this context to give information on issues such as the world of retailing, retailing information systems, management strategy, marketing communications, product management and store management.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can describe the basic concepts of retailing. PO-1 Understand all aspects of marketing science by adding current and advanced theoretical marketing information, on their knowledge which they have gained from their previous education processes, and deepen their cumulative knowledge at a level that they can innovate new information in this field.
PO-2 Have command on the current issues in the science of marketing, learn new marketing methods such as green marketing, social marketing, post-modern marketing, sustainable marketing, data-driven marketing, relationship marketing and so on
Examination
Presentation
LO-2 Can classify retail businesses. PO-14 As a researcher and scientist, learn to look the new issues or new developments in the field of marketing critically, enhance their questioning and exploratory aspects.
Examination
Presentation
LO-3 Can show the methods and techniques used in the selection of enterprise location decisions of the organization. PO-8 Approach new marketing information in a systematic manner, have a high level of skills in research methods.
Examination
Presentation
LO-4 Can explain product policies in the retail businesses. PO-1 Understand all aspects of marketing science by adding current and advanced theoretical marketing information, on their knowledge which they have gained from their previous education processes, and deepen their cumulative knowledge at a level that they can innovate new information in this field.
PO-10 Can understand new, different and/or complex issues, design an original studies and investigate them.
Examination
Presentation
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Introduction to retailing, the classification of retailers, the environmental factors that affect retailing, retailing and consumer behavior, strategic retailing and retailing management strategy, retail stores and plant location decisions of the organization, retailers business product management, category planning and buying, retail stores, purchasing and budget planning, the process of purchasing, supply chain and logistics management, pricing, marketing communications, physical planning, customer services and service retailers
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Introduction to Retailing Expression / Question - Answer
2 Classification of retailers Expression / Question - Answer
3 Environmental factors affecting retailing (macro and micro environmental factors) Expression / Question - Answer
4 Differences in electronic retailing and traditional retailers Expression / Question - Answer
5 Consumer behavior in retailers (consumers' purchasing decision process of consumers purchasing reasons) Expression / Question - Answer
6 Strategic retailing and retail management strategy Expression / Question - Answer
7 The location decision of retailer stores Expression / Question - Answer
8 mid-term exam
9 Retailers product management, category planning and buying Expression / Question - Answer
10 Retailers budget and strategic planning process of buying Expression / Question - Answer
11 The supply chain and logistics management in retailers Expression / Question - Answer
12 Retailer store pricing policies and methods Expression / Question - Answer
13 Retail marketing communications (marketing communication mix, retail marketing communications program planning) Expression / Question - Answer
14 Physical planning and store atmosphere in retailers Expression / Question - Answer
15 Customer services and service retail establishments in retailers Expression / Question - Answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 TEK Ö. BAYBARS, PERAKENDE PAZARLAMA YÖNETİMİ İZMİR.
Required Course instruments and materials
Book, projections, computer, blackboard.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop 5 3
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 8 6 48
       b) Search in internet/Library 5 3 15
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 8 5 40
       e) Term paper/Project 3 2 6
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 4 16
mid-term exam 1 1 1
Own study for final exam 4 4 16
final exam 1 1 1
0
0
Total work load; 185