Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | FOREING TRADE | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | MEHMET YAŞAR ARCA (myasararca@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | AHMET KORKMAZ, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| Business and social lives of the students will use the protocol to gain information, communicate this information to the appropriate place and time in which to exhibit the behavior when working with people and agencies to develop and practice skills. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Can apply the rules of the Protocol. |
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values. PO-10 Transmit acquired knowledge and skills related to the foreign trade department both in written and orally to the concerned. PO-12 Demonstrate written and oral communication skills related to foreign trade both in Turkish and English. PO-13 Communicate effectively their ideas in oral and written forms |
Examination |
| LO-2 | Can manage personal image. |
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values. PO-12 Demonstrate written and oral communication skills related to foreign trade both in Turkish and English. PO-13 Communicate effectively their ideas in oral and written forms |
Examination |
| LO-3 | Can apply the rules of talking and writing the protocol. |
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values. PO-10 Transmit acquired knowledge and skills related to the foreign trade department both in written and orally to the concerned. PO-12 Demonstrate written and oral communication skills related to foreign trade both in Turkish and English. |
Examination |
| LO-4 | Can apply the current rules of etiquette and protocol in various environments. |
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values. PO-10 Transmit acquired knowledge and skills related to the foreign trade department both in written and orally to the concerned. PO-12 Demonstrate written and oral communication skills related to foreign trade both in Turkish and English. PO-13 Communicate effectively their ideas in oral and written forms |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Date of Formation and Development of the Social Code of Conduct, the Protocol Definition and Main Protocol Rules to be Followed in any relationship, Clothing and Personal Care. Government, Military, Diplomatic, capital, and the City, State Protocols (Priority Queues), Rules Regulating Social Life, Rules Regulating the business environment. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Protocol and rules at protocal, historical development, | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 2 | Rules of good manners | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 3 | Lists of protocol, VIP list. | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 4 | The rules of commity life, social rolles, its importent, the protocol usage in the various place | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 5 | The rules in the business life,organisation hierarchy and protocol rules, its job satisfaction and working-peace | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 6 | The protocol in establishment, addressing, introduction, greeting, hand shakeng in the introduce | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 7 | The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 8 | mid-term exam | |
| 9 | The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 10 | Protocol rules in the cars, appearance protocol, in the welcoming and leaving protocol | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 11 | Opening, in ceremany speaking protocol, protocol of flag | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 12 | Meeting protocol | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 13 | Invitation and visiting protocol: giving a present, in the banquet sending the flower. | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 14 | The relationship between secretary with superior | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 15 | The relationship between secretary with superior | Lecture, Discussion, Question & Answer, Observation, Demonstration, Practice - Practice, Case Study, Issue / Problem Solving, |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Yılmaz, Y. (2009), Görgü Ve Protokol Kuralları, Detay Yayıncılık, Ankara | |
| 2 | Aksun, Belma(1980). Görgü Yaşama Sanatı.İstanbul: Tur Yayınları. | |
| 3 | Mısırlı, İ. (2010), Sosyal Davranışlar ve Protokol Bilgisi, Detay Yayıncılık, Ankara | |
| 4 | Altınöz ve Tutar (2013), Protokol Bilgisi, Seçkin Yayın, Ankara | |
| Required Course instruments and materials | ||
| Lecture notes, course book, lap top, slide and projector. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 0 | ||
| b) Search in internet/Library | 0 | ||
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 3 | 5 | 15 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 3 | 5 | 15 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 60 | ||