Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

GULSEHIR VOCATIONAL SCHOOL OF SOCIAL SCIENCES / GBN 120 - BANKING AND INSURANCE

Code: GBN 120 Course Title: COMMUNICATION Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 1 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department BANKING AND INSURANCE
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer MEHMET UÇAR (mehmet.ucar@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Understanding the importance of communication in the phenomenon of social life,Organizational communication, vertical-horizontal communication channels and these channels to comprehend the factors that affect communication.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Able to recognize the structure of organization and communication. PO-4 4. Take actively part in intra-disciplinary and non-disciplinary teams individually.
 		Examination
LO-2 Can explain the communication process PO-2 2. Know how to apply the information which is gained by working interdisciplinary in banking and insurance sector.
PO-13 Build spoken and written comminication both in Turkish and foreign language.
 		Examination
LO-3 Establish a relationship between verbal communication and body language. PO-4 4. Take actively part in intra-disciplinary and non-disciplinary teams individually.
 		Examination
LO-4 explain the types of written, verbal and non-verbal communication PO-2 2. Know how to apply the information which is gained by working interdisciplinary in banking and insurance sector.
PO-13 Build spoken and written comminication both in Turkish and foreign language.
 		Examination
LO-5 classify the types of communication PO-2 2. Know how to apply the information which is gained by working interdisciplinary in banking and insurance sector.
PO-13 Build spoken and written comminication both in Turkish and foreign language.
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
What is communication? Types of communication, verbal and nonverbal communication, principles of communication, problems of communication, individual communication, organizartional communication , community communication, levels of communication, communication and perception, communication and public, culture and communication, effective speech and listening
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Communication concept Lecturing, Questions-answers
2 Communication process Lecturing, Questions-answers
3 Verbal communication Lecturing, Questions-answers
4 Types of verbal communication Lecturing, Questions-answers
5 Types of verbal communication Lecturing, Questions-answers
6 Definition and importance of nonverbal communication Lecturing, Questions-answers
7 Body language Lecturing, Questions-answers
8 mid-term exam
9 Written communication Lecturing, Questions-answers
10 Written communication Lecturing, Questions-answers
11 Formal communication Lecturing, Questions-answers
12 İnformal communication Lecturing, Questions-answers
13 Non-organizational communication Lecturing, Questions-answers
14 Non-organizational communication Lecturing, Questions-answers
15 Communication tools Lecturing, Questions-answers
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Küçük, Mestan ve diğerleri. (2012). İletişim Bilgisi, Eskişehir: Anadolu Üniversitesi Yayını.
2 Cüceloğlu, Doğan. (2016). İletişim Donanımları, İstanbul: Remzi Kitabevi.
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 2 10 20
       b) Search in internet/Library 2 10 20
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 2 8
mid-term exam 1 1 1
Own study for final exam 4 3 12
final exam 1 1 1
0
0
Total work load; 90