Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND TRAVEL SERVICES | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | AKİF ALAŞHAN (akifalashan@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | GÜNAY EROL, SERKAN ZARO, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| Informing students about the automation programs used by travel agencies and their use. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | The students know the missions of travel agencies. |
PO-1 Describe the basic concepts concerning tourism and travel services administration. |
Examination |
| LO-2 | The students know the legal groups of travel agencies. |
PO-2 Know the legal arrangements and professional standards in the field of tourism and travel services administration. |
Examination |
| LO-3 | The students know the legal procedures of opening travel egency |
PO-4 Know how to organize and provide presentation, information, guiding, transportation, meeting-congress organization and other services served in travel agency managements. |
Examination |
| LO-4 | The studentts can record all the activities of travel agencies on the automation program |
PO-7 Know how to operate computer automation systems used in travel agency managements and use these systems efficiently. |
Laboratory Exam |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Activities of travel agencies and applied training of Sejour Agency Automation program. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Basic concepts | Lecturing |
| 2 | Making Basic Definition Entries on the Automation Program | Applied Lecture |
| 3 | Defining a Tour Operator | Applied Lecturing |
| 4 | Defining Agreed Services with Tour Operators | Applied Lecturing |
| 5 | Hotel Description | Applied Lecturing |
| 6 | Describing Basic Services Contracted with Hotel | Applied Lecturing |
| 7 | An overview | Applied Lecturing |
| 8 | mid-term exam | |
| 9 | Hotel Contract Entry-1 | Applied Lecturing |
| 10 | Hotel Contract Entry-2 | Applied Lecturing |
| 11 | Making a Hotel Reservation | Applied Lecturing |
| 12 | Define Tour | Applied Lecturing |
| 13 | Creating a Tour Reservation | Applied Lecturing |
| 14 | Invoice Control and Correction | Applied Lecturing |
| 15 | An overview | Applied Lecturing |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Seyahat Acentacılığı ve Tur Operatörlüğü,İrfan Mısırlı, Detay Yayıncılık | |
| 2 | Sejour Acenta Otomasyon Programı Kitabı | |
| Required Course instruments and materials | ||
| Sejour agency automation program, slide presentations. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 2 | 10 | 20 |
| b) Search in internet/Library | 2 | 10 | 20 |
| c) Performance Project | 2 | 4 | 8 |
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 1 | 1 | 1 |
| Own study for mid-term exam | 2 | 7 | 14 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 7 | 14 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 107 | ||