| Learning Outcomes |
PO |
MME |
| The students who succeeded in this course: |
|
|
| LO-1 |
Can identify and describe urban local services. |
PO-1 Upon successful completion of the program students:
Learn essential theoretical and empirical concepts of the discipline’s main branches, Political Science, Administration Science, Urbanization and Environmental Problems and Legal Sciences and gain a perspective which is appropriate for creating solutions in this scope;
|
Examination
|
| LO-2 |
Can develop examples of procedures for the fulfillment of services. |
PO-1 Upon successful completion of the program students:
Learn essential theoretical and empirical concepts of the discipline’s main branches, Political Science, Administration Science, Urbanization and Environmental Problems and Legal Sciences and gain a perspective which is appropriate for creating solutions in this scope;
|
Examination
|
| LO-3 |
Can analyse how services are organized and which employees provide services. |
PO-1 Upon successful completion of the program students:
Learn essential theoretical and empirical concepts of the discipline’s main branches, Political Science, Administration Science, Urbanization and Environmental Problems and Legal Sciences and gain a perspective which is appropriate for creating solutions in this scope;
PO-2 Identify and compare concrete models of international and national public administration, determine problems and develop solution-oriented models;
|
Examination
|
| LO-4 |
Can discuss how service delivery could be enhanced. |
PO-1 Upon successful completion of the program students:
Learn essential theoretical and empirical concepts of the discipline’s main branches, Political Science, Administration Science, Urbanization and Environmental Problems and Legal Sciences and gain a perspective which is appropriate for creating solutions in this scope;
PO-2 Identify and compare concrete models of international and national public administration, determine problems and develop solution-oriented models;
|
Examination
|
PO: Programme Outcomes
MME:Method of measurement & Evaluation |
| Course Contents |
| Central and local governments services such as zoning, water and sewerage, transportation, infrastructure, environmental health, sanitation, solid waste, transportation, culture, arts, social services, sport. Problems and procedure of the fulfillment of these services. |
| Weekly Course Content |
| Week |
Subject |
Learning Activities and Teaching Methods |
| 1 |
Public Service |
Lecture |
| 2 |
Population-Space-Service Relationship |
Lecture |
| 3 |
Urban Local Services at Different Systems and States-Local Authorities and Duties. |
Lecture |
| 4 |
Public Service in our Country-Historical Analysis: From Public Concessions to Public Private Partnership |
Lecture |
| 5 |
Local Authorities and Responsibilities in our Country |
Lecture |
| 6 |
Infrastructure Services: Organization, Services, Personnel, Financial Resource |
Lecture |
| 7 |
Infrastructure Services: Application Examples, KÖYDES-BELDES Projects |
Lecture |
| 8 |
mid-term exam |
|
| 9 |
Social Services: Organization, Services, Personnel, Financial Resource |
Lecture |
| 10 |
Social Services: Application Examples |
Lecture |
| 11 |
Ecological Services: Organization, Services, Personnel, Financial Resource |
Lecture |
| 12 |
Ecological Services: Application Examples |
Lecture |
| 13 |
Other Services |
Lecture |
| 14 |
Services and Citizen Participation |
Lecture |
| 15 |
Services and Problems |
Lecture |
| 16 |
final exam |
|
| Recommend Course Book / Supplementary Book/Reading |
| 1 |
Ruşen Keleş, Yerinden Yönetim ve Siyaset, Cem Yayınevi, İstanbul, 2000. |
| 2 |
Ömer Torlak, Belediyelerde Hizmet Yönetimi ve Pazarlama, Seçkin Yayıncılık, Ankara, 1999. |
| 3 |
Feyzan Beler, Yerel Kentsel Hizmetlerin Dağıtımında Ekonomik Verimlilik: Ankara Örnek Alan Çalışması, Türkiye Sosyal Ekonomik Siyasal Araştırmalar Vakfı Yayını, İstanbul, 1990. |
| 4 |
Yerel Yönetimler ve Sosyal Hizmetler-Sami Kalaycı |
| 5 |
Türkiye'de Sosyal Belediyecilik-Esin Şengün-Çiğdem Akman |
| Required Course instruments and materials |
| Projection, essays. |
