Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

INSTITUTE OF SOCIAL SCIENCES / İŞLTZİÖ544 - BUSINESS ADMINISTRATION (MASTER'S DEGREE PROGRAMME WITHOUT THESIS)

Code: İŞLTZİÖ544 Course Title: QUALITY CONTROL Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Spring Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department BUSINESS ADMINISTRATION (MASTER'S DEGREE PROGRAMME WITHOUT THESIS)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer NURİ ÖZGÜR DOĞAN (nodogan@nevsehir.edu.tr)
Name of Lecturer(s) NURİ ÖZGÜR DOĞAN,
Language of Instruction Turkish
Work Placement(s) Staj Yok
Objectives of the Course
Today, in an overwhelming competitive environment, quality control has become one of the increasingly important areas and quality is one of the most important qualities for enterprises to survive. For this reason, every company uses quality control techniques and standards. It is aimed that students should have knowledge in this derste general quality and quality control, standard and standardization, quality control techniques, statistical quality control, quality assurance systems and quality costs.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 To be able to work on quality and quality control in enterprises. PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues.
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives.
PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
Examination
Term Paper
LO-2 To be able to comprehend statistical methods to be used in in-house quality control activities. PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues.
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives.
PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
Examination
Term Paper
LO-3 To be able to participate in establishing internal quality system. PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues.
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives.
PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
Examination
Term Paper
LO-4 Being able to comprehend the costs of establishing and maintaining an in-house quality system. PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues.
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives.
PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization.
Examination
Term Paper
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Quality control, quality control, standard and standardization, inspection, quality costs, quality assurance systems, total quality control.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The definition of quality control, development of quality control in the world and in Turkey. Teaching
2 General description and definitions. Teaching
3 Standard and Standardization I. Teaching
4 Standard and Standardization II. Teaching
5 National and International standards. Teaching
6 Statistical quality control I. Teaching
7 Statistical quality control II. Teaching
8 mid-term exam
9 Statistical quality control, Tolerance. Reliability I. Teaching and Discussion
10 Statistical quality control, Tolerance. Reliability II. Teaching and Discussion
11 Measurement and Inspection I. Teaching
12 Measurement and Inspection II. Discussion and Brain Storming
13 Quality costs. Discussion and Brain Storming
14 Quality assurance system and quality assurance standards. Discussion and Brain Storming
15 Evaluating the projects Presentation of the projects
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Keyte, B. and D. Locher, The Complete Lean Enterprise- VSM for Administrative and Office Processes. Productivity Press, New York, 2004.
Required Course instruments and materials
Robert E. Krieger Publishing Company 1980 Grant E.L., Leavenworth ., “Statictical Quality Control” McGRAW-HILL Compy. 1996

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper 15 1
9.Project
final exam 16 2

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 5 14 70
       b) Search in internet/Library 2 14 28
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 1 14 14
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 2 1 2
Own study for final exam 3 7 21
final exam 2 1 2
0
0
Total work load; 193