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Year/Semester of Study | 1 / Spring Semester | ||||
Level of Course | 2nd Cycle Degree Programme | ||||
Type of Course | Optional | ||||
Department | BUSINESS ADMINISTRATION (MASTER'S DEGREE PROGRAMME WITHOUT THESIS) | ||||
Pre-requisities and Co-requisites | None | ||||
Mode of Delivery | Face to Face | ||||
Teaching Period | 14 Weeks | ||||
Name of Lecturer | NURİ ÖZGÜR DOĞAN (nodogan@nevsehir.edu.tr) | ||||
Name of Lecturer(s) | NURİ ÖZGÜR DOĞAN, | ||||
Language of Instruction | Turkish | ||||
Work Placement(s) | Staj Yok | ||||
Objectives of the Course | |||||
Today, in an overwhelming competitive environment, quality control has become one of the increasingly important areas and quality is one of the most important qualities for enterprises to survive. For this reason, every company uses quality control techniques and standards. It is aimed that students should have knowledge in this derste general quality and quality control, standard and standardization, quality control techniques, statistical quality control, quality assurance systems and quality costs. |
Learning Outcomes | PO | MME | |
The students who succeeded in this course: | |||
LO-1 | To be able to work on quality and quality control in enterprises. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization. |
Examination Term Paper |
LO-2 | To be able to comprehend statistical methods to be used in in-house quality control activities. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization. |
Examination Term Paper |
LO-3 | To be able to participate in establishing internal quality system. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization. |
Examination Term Paper |
LO-4 | Being able to comprehend the costs of establishing and maintaining an in-house quality system. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-11 Understand and comprehend market research, information systems, consumer behaviors, strategic marketing, global markets, product and service strategies, product life curve, pricing and supply chain in the points of providing continuity of businesses in the process of globalization. |
Examination Term Paper |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents | ||
Quality control, quality control, standard and standardization, inspection, quality costs, quality assurance systems, total quality control. | ||
Weekly Course Content | ||
Week | Subject | Learning Activities and Teaching Methods |
1 | The definition of quality control, development of quality control in the world and in Turkey. | Teaching |
2 | General description and definitions. | Teaching |
3 | Standard and Standardization I. | Teaching |
4 | Standard and Standardization II. | Teaching |
5 | National and International standards. | Teaching |
6 | Statistical quality control I. | Teaching |
7 | Statistical quality control II. | Teaching |
8 | mid-term exam | |
9 | Statistical quality control, Tolerance. Reliability I. | Teaching and Discussion |
10 | Statistical quality control, Tolerance. Reliability II. | Teaching and Discussion |
11 | Measurement and Inspection I. | Teaching |
12 | Measurement and Inspection II. | Discussion and Brain Storming |
13 | Quality costs. | Discussion and Brain Storming |
14 | Quality assurance system and quality assurance standards. | Discussion and Brain Storming |
15 | Evaluating the projects | Presentation of the projects |
16 | final exam | |
Recommend Course Book / Supplementary Book/Reading | ||
1 | Keyte, B. and D. Locher, The Complete Lean Enterprise- VSM for Administrative and Office Processes. Productivity Press, New York, 2004. | |
Required Course instruments and materials | ||
Robert E. Krieger Publishing Company 1980 Grant E.L., Leavenworth ., “Statictical Quality Control” McGRAW-HILL Compy. 1996 |
Assessment Methods | |||
Type of Assessment | Week | Hours | Weight(%) |
mid-term exam | 8 | 2 | |
Other assessment methods | |||
1.Oral Examination | |||
2.Quiz | |||
3.Laboratory exam | |||
4.Presentation | |||
5.Report | |||
6.Workshop | |||
7.Performance Project | |||
8.Term Paper | 15 | 1 | |
9.Project | |||
final exam | 16 | 2 |
Student Work Load | |||
Type of Work | Weekly Hours | Number of Weeks | Work Load |
Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
Outside Class | |||
a) Reading | 5 | 14 | 70 |
b) Search in internet/Library | 2 | 14 | 28 |
c) Performance Project | 0 | ||
d) Prepare a workshop/Presentation/Report | 0 | ||
e) Term paper/Project | 1 | 14 | 14 |
Oral Examination | 0 | ||
Quiz | 0 | ||
Laboratory exam | 0 | ||
Own study for mid-term exam | 2 | 7 | 14 |
mid-term exam | 2 | 1 | 2 |
Own study for final exam | 3 | 7 | 21 |
final exam | 2 | 1 | 2 |
0 | |||
0 | |||
Total work load; | 193 |