Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TR511 - TOURISM GUIDING (MASTER)

Code: TR511 Course Title: TRAVEL BUSINESS MANAGEMENT Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department TOURISM GUIDING (MASTER)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ÖMER ÇOBAN (omercoban@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the course is to develop the skills of the students about travel management and related issues, to provide information about functions of travel businesses and current management approaches.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Students who have successfully completed this course: Can define basic concept related to travel management PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-8 Plan, conduct, evaluate and report a study using scientific research methods.
PO-9 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
Examination
Presentation
LO-2 Can explain business and management functions. PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-8 Plan, conduct, evaluate and report a study using scientific research methods.
PO-9 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
Examination
Presentation
LO-3 Can explain contemporary management approaches PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-8 Plan, conduct, evaluate and report a study using scientific research methods.
PO-9 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
Examination
Presentation
LO-4 Can analyse functions of travel businesses PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-8 Plan, conduct, evaluate and report a study using scientific research methods.
PO-9 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
Examination
Presentation
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Basic Concepts, Business and Management Functions in the Travel Businesses, Contemporaray Management Aproaches
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Travel Concept, Causes and History of Travels, Transportation and Lodging Dimensions of Travels Narrative Method
2 Functions of Travel Businesses Narrative Method
3 Article Review Article Review
4 Article Review Article Review
5 Article Review Article Review
6 Article Review Article Review
7 Article Review Article Review
8 mid-term exam
9 Current Management Techniques at Travel Businesses Narrative Method
10 Article Review Article Review
11 Article Review Article Review
12 Article Review Article Review
13 Article Review Article Review
14 Presentation of the papers Prepare Report
15 Presentation of the papers Prepare Report
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Ahipaşaoğlu, S. ve Arıkan İ. (2003). Seyahat işletmeleri yönetimi ve ulaştırma sistemleri. Ankara: Detay Yayıncılık.
2 Zengin, B., Sarıışık, M. ve Avcıkurt, C. (2017). Uluslararası seyahat işletmeciliği. Ankara: Detay Yayıncılık.
3 Dersle ilgili makaleler
Required Course instruments and materials
Ahipasaoglu, S. ve Arikan I. (2003). Seyahat isletmeleri yonetimi ve ulastirma sistemleri. Ankara: Detay Yayincilik. Zengin, B., Sariisik, M. ve Avcikurt, C. (2017). Uluslararasi seyahat isletmeciligi. Ankara: Detay Yayincilik.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2 20
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report 14-15 1 60
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 2 20

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 3 14 42
       b) Search in internet/Library 3 14 42
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 20 1 20
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 12 1 12
mid-term exam 2 1 2
Own study for final exam 18 1 18
final exam 2 1 2
0
0
Total work load; 180