Nevşehir Hacı Bektaş Veli University Course Catalogue
|
|||||
| Year/Semester of Study | 1 / Spring Semester | ||||
| Level of Course | 2nd Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | TOURISM GUIDING (MASTER) | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | ZEYNEP ÇOKAL (zeynepkabaoglu@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim is to provide the students with the necessary knowledge and skills about Ingoing, Incoming and Outgoing tours, which constitute the basic function of tourism, are planned to be started from the planning stage. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Explain the concept of tour operator |
PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country. PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry. PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally. |
Examination Presentation |
| LO-2 | Explain the differences between the tour operator and travel agency. |
PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country. PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry. PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained. |
Examination Presentation |
| LO-3 | Explain the concept of package tour and the package can transfer the history of the tour and sort the properties. |
PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country. PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry. PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally. PO-8 Plan, conduct, evaluate and report a study using scientific research methods. |
Examination Presentation |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
|||
| Course Contents | ||
| The concept of tour operator, International tour operators, Differences between tour operator and travel agency, Concept of package tour, history and features, Package tour-consumer problems, Package tour production stages, Relations between tour operators-hotels | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Tour types and elements taking part in tours | Expression, Question Answer, Discussion method |
| 2 | Tour customers and their behavior | Expression, Question Answer, Discussion method |
| 3 | Tour planning (product preparation) and items that make up the tourist product | Expression, Question Answer, Discussion method |
| 4 | Destination selection | Expression, Question Answer, Discussion method |
| 5 | Tour operator service purchase transactions | Expression, Question Answer, Discussion method |
| 6 | Combination of tour items and calculation of tour costs | Expression, Question Answer, Discussion method |
| 7 | Tour planning schedule | Expression, Question Answer, Discussion method |
| 8 | mid-term exam | |
| 9 | Meeting of the Tourist Group, Transfer and Information Meeting | Expression, Question Answer, Discussion method |
| 10 | Planning training trips | Expression, Question Answer, Discussion method |
| 11 | Planning independent tours | Expression, Question Answer, Discussion method |
| 12 | Planning of local service tours | Expression, Question Answer, Discussion method |
| 13 | Developments and problems in tour management profession | Expression, Question Answer, Discussion method |
| 14 | Preparation of sample tour program | Expression, Question Answer, Discussion method |
| 15 | Preparation of package tour for Cappadocia region | Expression, Question Answer, Discussion method |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Pound, Cathleen Lingle. (1992). The Professional Guide: Dynamics of Tour Guiding, John Wiley and Sons: New York | |
| 2 | Çolakoğlu, Osman, E.,Fatih Epik, Ergün Efendi. (2010). Tur Yönetimi ve Turist Rehberliği, 2. Baskı, Detay Yayıncılık: Ankara. | |
| Required Course instruments and materials | ||
| Computer and projection | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 3 | 10 | 30 |
| b) Search in internet/Library | 5 | 10 | 50 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 4 | 4 | 16 |
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 1 | 5 | 5 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 1 | 5 | 5 |
| final exam | 1 | 1 | 1 |
| 4 | 11 | 44 | |
| 0 | |||
| Total work load; | 180 | ||