Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Fall Semester | ||||
| Level of Course | 2nd Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | YÖNETİM VE ORGANİZASYON | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | TEKİNER KAYA (tekiner.kaya@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | MUSTAFA ÇALIŞKAN, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of this course is to equip attendants with the required communication and group working skills in order to improve the efficiency of an organization, to provide the basic principles of quality philosophy, quality management systems | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Can explain the basic concepts of Quality Management. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. |
Examination |
| LO-2 | Can identify the problems in the quality development process. |
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. |
Examination |
| LO-3 | Can evaluate the principles of quality management and to explain how these principles can be applied within quality management systems. |
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-3 Have information about the basic concepts of strategic management, strategic management process and strategic analysis and strategy selection, implementation and control strategies PO-8 Be able to analyze and interpret data and assess the concepts and ideas in the field by using scientific methods |
Examination |
| LO-4 | Can identify quality-related objectives in an organization. |
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-3 Have information about the basic concepts of strategic management, strategic management process and strategic analysis and strategy selection, implementation and control strategies PO-13 The student is able to conduct novel research on all fundamental functions of the business in accordance with scientific, institutional and social ethics and is able to report the results in a critical manner. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Basic concepts of quality; factors affecting quality; total quality management, quality improvement tools; quality practices in enterprises; quality costs | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Basic concepts about quality | Discussion Method, Narrative Method, Question Answer |
| 2 | Historical development of quality | Discussion Method, Narrative Method, Question Answer |
| 3 | Factors affecting quality | Discussion Method, Narrative Method, Question Answer |
| 4 | Total quality management | Discussion Method, Narrative Method, Question Answer |
| 5 | Basic principles of quality management | Discussion Method, Narrative Method, Question Answer |
| 6 | Total Quality Management - Quality Management System Relationship | Discussion Method, Narrative Method, Question Answer |
| 7 | Quality assurance systems | Discussion Method, Narrative Method, Question Answer |
| 8 | mid-term exam | |
| 9 | Quality circle and decision making techniques | Discussion Method, Narrative Method, Question Answer |
| 10 | Quality leadership and team management | Discussion Method, Narrative Method, Question Answer |
| 11 | Factors affecting team formation and effective team bond | Discussion Method, Narrative Method, Question Answer |
| 12 | Products, Processes And Quality | Discussion Method, Narrative Method, Question Answer |
| 13 | Design process | Discussion Method, Narrative Method, Question Answer |
| 14 | Quality costs | Discussion Method, Narrative Method, Question Answer |
| 15 | Quality applications in enterprises | Discussion Method, Narrative Method, Question Answer |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Hasan Şimşek, Toplam Kalite Yönetimi Kuram, İlkeler, Uygulamalar, Seçkin Yayıncılık, 2013 | |
| 2 | İsmail Efil, Toplam Kalite Yönetimi, Bora Yayınları, 2016 | |
| Required Course instruments and materials | ||
| Textbook, Writing Board, Projector | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 4 | 14 | 56 |
| b) Search in internet/Library | 4 | 14 | 56 |
| c) Performance Project | 1 | 4 | 4 |
| d) Prepare a workshop/Presentation/Report | 2 | 4 | 8 |
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 1 | 5 | 5 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 3 | 6 |
| final exam | 2 | 1 | 2 |
| 0 | |||
| 0 | |||
| Total work load; | 180 | ||