Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Fall Semester | ||||
| Level of Course | 2nd Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | YÖNETİM VE ORGANİZASYON | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | DURDU MEHMET BİÇKES (dmbickes@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The focus of this course is the nature of conflict resolution and negotiation in organization (individual, group and firm) and between organizations. This course intends to improve negotiation skills and to increase the ability to resolve conflicts in a multitude of situations in an organization. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Improve negotiation techniques and conflict skills in a multitude of situations in an organization. |
PO-3 Have information about the basic concepts of strategic management, strategic management process and strategic analysis and strategy selection, implementation and control strategies PO-5 Have advanced level of knowledge on new concepts, techniques, and applications emerged in recent years in the field of organizational behavior along with topics such as human and human behavior in organizations, perception, attitude and personality. |
Examination |
| LO-2 | Decide on how to negotiate and solve problem in different situations. |
PO-1 Have advanced knowledge about the basic concepts of business administration, the basic functions of the business management science, the historical development of it, its relationships with other disciplines, businesses and the environment, business objectives, feasibility studies, business functions, cooperation between firms and entrepreneurship, and apply them and make administrative decisions on these issues. PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-3 Have information about the basic concepts of strategic management, strategic management process and strategic analysis and strategy selection, implementation and control strategies |
Examination |
| LO-3 | Manage conflicts and problems in organization (individual, group and firm) and between organizations. |
PO-2 Analyze and design at the organizational level, understand the functions of business management that are planning, organizing, execution, coordination and control, describe and apply them, and be acknowledged with modern management perspectives. PO-5 Have advanced level of knowledge on new concepts, techniques, and applications emerged in recent years in the field of organizational behavior along with topics such as human and human behavior in organizations, perception, attitude and personality. PO-6 Be able to interpret the theoretical discussions and contribute to relevant literature regarding the field of Management-Organization PO-8 Be able to analyze and interpret data and assess the concepts and ideas in the field by using scientific methods |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Fundamentals of the concept of conflict. conflicts between individuals, groups, and firms. Causes, types and analysis of conflicts. basic principles of conflict management and negotiations. Different negotiating models. The effects of conflicts in organizations. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | The Nature of Negotiation and Interdepence | Lecturing and discussion |
| 2 | Strategy and Tactics of Distributive Bargaining | Lecturing and discussion |
| 3 | Strategy and Tactics of Integrative Bargaining | Lecturing and discussion |
| 4 | Negotiation Strategy and Planning | Lecturing and discussion |
| 5 | Conflict Management and Types of Organizational Conflicts | Lecturing and discussion |
| 6 | Managing to Emotion and perception in Negotiation | Lecturing and discussion |
| 7 | Organizational Conflict and Conflict Management Strategies | Lecturing and discussion |
| 8 | mid-term exam | |
| 9 | Interruption of Negotiations and Communication | Lecturing and discussion |
| 10 | Influence and Persuasion in Negotiation | Lecturing and discussion |
| 11 | Using Power and Third Party in Negotiation | Lecturing and discussion |
| 12 | Individual Differences in Negotiation | Lecturing and discussion |
| 13 | Ethics in Negotiation Problem Solving Techniques | Lecturing and discussion |
| 14 | Cross Cultural Negotiation | Lecturing and discussion |
| 15 | General Review | Lecturing and discussion |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Stutman, R. K. ve diğerleri (2013). Çatışma Yönetimi, (çev.: Serap Matkav, Füsun Akkoyun), İstanbul: Nobel Yayıncılık. | |
| 2 | Karip, E. (2015). Çatışma Yönetimi, Ankara: Pegem Yayıncılık. | |
| 3 | Cloke, K. ve Goldsmith, J. (2018). Çatışma Yönetimi, (Çev.: Elif Berkan). İstanbul: Sola Unitas. | |
| 4 | Yniçeri, Ö. (2009). Örgütlerde Çatışma ve Yabancılaşma Yönetimi. İstanbul: IQ Kültür Sanat Yayıncılık. | |
| 5 | Dilci, T. (2017). Duyguların Yönetimi. Konya: Eğitim Kitabevi Yayınları. | |
| Required Course instruments and materials | ||
| Textbook, handouts, internet. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 2 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 2 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 3 | 14 | 42 |
| b) Search in internet/Library | 4 | 10 | 40 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 4 | 4 | 16 |
| mid-term exam | 2 | 1 | 2 |
| Own study for final exam | 6 | 6 | 36 |
| final exam | 2 | 1 | 2 |
| 0 | |||
| 0 | |||
| Total work load; | 180 | ||