Nevşehir Hacı Bektaş Veli University Course Catalogue
|
|||||
| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | 1st Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | DİŞ HEKİMLİĞİ | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | HİLAL ERDOĞAN (hilalerdogan@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This course provides knowledge, attitudes and skills about quality management in health services. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | can explain a philosophy of Total Quality Management |
PO-1 As a dentist, she/he has the basic knowledge of clinical and social sciences required by her profession and uses them throughout her/his life. PO-2 She/he applies the basic medical and science knowledge she has learned in both clinical and laboratory studies and has problem solving skills. PO-8 She/he has knowledge of moral, ethical and legal responsibilities related to the dentistry profession and sets an example to her colleagues and society with her/his professional identity by using this information. PO-9 Follows professional rules and laws, has professional behavior awareness, examines national and international policies and practices related to oral and dental health and evaluates possible results. PO-11 Follows and evaluates publications at international level, applies their results and evidence-based dentistry in their studies. PO-12 It carries out professional practices focused on patient rights and human values, in accordance with ethical rules and professional responsibility awareness. PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level. |
Examination |
| LO-2 | can explore the relationship between quality and leadership, organizational culture and teamwork |
PO-1 As a dentist, she/he has the basic knowledge of clinical and social sciences required by her profession and uses them throughout her/his life. PO-8 She/he has knowledge of moral, ethical and legal responsibilities related to the dentistry profession and sets an example to her colleagues and society with her/his professional identity by using this information. PO-9 Follows professional rules and laws, has professional behavior awareness, examines national and international policies and practices related to oral and dental health and evaluates possible results. PO-12 It carries out professional practices focused on patient rights and human values, in accordance with ethical rules and professional responsibility awareness. PO-14 With the awareness of being a physician, it carries out initiatives and practices that prioritize the general health of the society and individuals it serves, including itself, and improve their health status, raise awareness and guide the patient on these issues, apart from dental treatments. PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level. |
Examination |
| LO-3 | can take on an effective role in providing quality healthcare services |
PO-1 As a dentist, she/he has the basic knowledge of clinical and social sciences required by her profession and uses them throughout her/his life. PO-8 She/he has knowledge of moral, ethical and legal responsibilities related to the dentistry profession and sets an example to her colleagues and society with her/his professional identity by using this information. PO-9 Follows professional rules and laws, has professional behavior awareness, examines national and international policies and practices related to oral and dental health and evaluates possible results. PO-13 It performs preventive dentistry practices in the clinic, as well as participates in community-oriented oral and dental health programs and projects to be planned at local or national level, and when necessary, it acquires adequate equipment and supervises or manages it. PO-14 With the awareness of being a physician, it carries out initiatives and practices that prioritize the general health of the society and individuals it serves, including itself, and improve their health status, raise awareness and guide the patient on these issues, apart from dental treatments. PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
|||
| Course Contents | ||
| Quality and the Historical Development of Quality, Philosophy and Principles of Total Quality Management, Quality in Healthcare Services, Quality and Leadership, Quality and the Organizational Culture, Quality and Teamwork, Continuous Quality Improvement, Quality Improvement Tools, Measuring Quality in Healthcare Services, Quality Assurance Systems, Quality Awards, Quality Standards in Healthcare in our Country, | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Quality and the Historical Development of Quality, Philosophy and Principles of Total Quality | Discussion Lecture |
| 2 | Quality in Healthcare Services | Discussion Lecture |
| 3 | Quality and Leadership, Quality and the Organizational Culture, Quality and Teamwork | Discussion Lecture |
| 4 | Quality and Leadership, Quality and the Organizational Culture, Quality and Teamwork | Discussion Lecture |
| 5 | Continuous Quality Improvement, Quality Improvement Tools | Discussion Lecture |
| 6 | Measuring Quality in Healthcare Services | Discussion Lecture |
| 7 | Quality Assurance Systems, Quality Awards | Discussion Lecture |
| 8 | mid-term exam | |
| 9 | Quality Assurance Systems, Quality Awards | Discussion Lecture |
| 10 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 11 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 12 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 13 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 14 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 15 | Quality Standards in Healthcare in our Country | Discussion Lecture |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | 1.Ekici D. Sağlık Hizmetinde Toplam Kalite Yönetimi. 1. Baskı, Ankara: Sim Matbaacılık, 2013. 2.Kaya S. (Edt.). Sağlık Kurumlarında Kalite Yönetimi. Eskişehir: T.C. Anadolu Üniversitesi Yayını No:2864, 2013. | |
| Required Course instruments and materials | ||
| Lecture, question and answer, discussion, brain storming, problem solving, observation, interview, case study method, role play. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 1 | 13 | 13 |
| b) Search in internet/Library | 1 | 5 | 5 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 7 | 14 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 14 | 28 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||