Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / TDS 224 - MEDICAL DOCUMENTATION AND SECRETARY (DISTANCE TEACHING)

Code: TDS 224 Course Title: CRISIS AND STRESS MANAGEMENT Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department MEDICAL DOCUMENTATION AND SECRETARY (DISTANCE TEACHING)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ÖMER AKÇAYIR (omerakcayir@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the course is to reveal the stress relations and crisis sources encountered in individual and business life theoretically.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Identify sources of crisis in the life of the business. PO-3 The Person works individually and as a team member, using the basic knowledge she has in the Person Area
PO-4 Gains the awareness of the necessity of lifelong learning, following the developments in science and technology and constantly renewing itself.
PO-5 It organizes and manages activities for the development of the employees under its responsibility within the framework of a project.
Examination
LO-2 Business yaşamamında sort the crisis management stages of the process. PO-6 Interprets and evaluates data by using the basic knowledge and skills acquired in the field, defines and analyzes problems and takes part in studies planned for solution.
PO-8 Using the basic knowledge and skills she has in her field, she informs the relevant people and institutions, shares her thoughts and solutions to problems with experts and non-experts in writing and orally.
Examination
LO-3 Will be able to define stress and coping methods. PO-7 When faced with unforeseen situations in the field, it produces solutions by using its basic knowledge.
PO-9 Evaluates the basic level of knowledge and skills acquired in the field with a critical approach
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Stress definitions, factors causing stress, methods of coping with stress, stress management, crisis definitions, causes of crisis, types of crisis, crisis characteristics, crisis systems, stages of crisis process, crisis management process, crisis examples
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Course introduction, Stress concept Lecture, Question and answer
2 Factors causing stress Expression, Discussion
3 Ways to deal with stress Expression, Discussion
4 Ways to deal with stress Lecturei Discussion, Question and answer
5 Organizational stress Expression Discussion
6 The consequences and effects of stress Case study, Question and answer
7 Stress management Lecture, Case study, Question and answer
8 mid-term exam
9 Conceptual framework for the crisis Expression Discussion
10 Factors causing the crisis Expression Discussion
11 Crisis process and stages Expression Discussion
12 Post-crisis period Lecture, Discussion, Question and Answer
13 Human resources management during the crisis Expression, Discussion
14 Public relations in times of crisis Expression, Discussion
15 Crisis management plan and crisis cases, General evaluation Lecture, discussion, question and answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Tutar Hasan, kriz ve Stres Yönetimi, Seçkin Yayınları, Ankara, 2007
2 Örnek A. Şahin ve Aydın Şule, Kriz ve Stres Yönetimi, Detay Yayıncılık, Ankara, 2006.
Required Course instruments and materials
Computer, related books and publications

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 20
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 80

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 2 9 18
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 1 1 1
Own study for final exam 2 7 14
final exam 1 1 1
0
0
Total work load; 90