Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TRT512 - TURİZM REHBERLİĞİ (TEZSİZ YÜKSEK LİSANS)

Code: TRT512 Course Title: INTERCULTURAL COMMUNICATION Theoretical+Practice: 3+0 ECTS: 5
Year/Semester of Study 1 / Spring Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department TURİZM REHBERLİĞİ (TEZSİZ YÜKSEK LİSANS)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer NURGÜL ÇALIŞKAN (nurgulcaliskan@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of this course is to gain knowledge and awareness about the basic concepts and theories of intercultural communication.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 can analyze and explain the individual, professional and social importance of intercultural communication. PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
PO-12 Understand and critically evaluate social and professional ethical values and behave accordingly.
Examination
Presentation
LO-2 gain awareness of the factors hindering intercultural communication. PO-10 Develop behaviors and competencies required for lifelong learning.
PO-12 Understand and critically evaluate social and professional ethical values and behave accordingly.
PO-13 Have awareness of social justice, cultural values and environmental issues.
LO-3 gain knowledge about culture, communication and cultural differences. PO-1 Have a deeper understanding of tourism and its related fields.
PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction.
PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
Examination
Presentation
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
The concept of culture and communication, cultural differences, factors affecting intercultural communication, intercultural communication competence, intercultural sensitivity and ethics in intercultural communication.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The concept of culture, the main features and elements of culture Lecturing, Question- Answer, Discussion
2 Culture as the context of communication: The concept of intercultural communication and its importance Lecturing, Question- Answer, Discussion
3 Historical development of intercultural communication: “The Silent Language” Lecturing, Question- Answer, Discussion
4 Theoretical approaches to intercultural differences: Cultural dimensions theory Lecturing, Question- Answer, Discussion
5 Theoretical approaches to intercultural differences: Cultural value orientations and communicative action theories Lecturing, Question- Answer, Discussion
6 Intercultural differences and communication styles: Verbal communication Lecturing, Question- Answer, Discussion
7 Intercultural differences and communication styles: Nonverbal communication Lecturing, Question- Answer, Discussion
8 mid-term exam
9 Intercultural differences and social perception Lecturing, Question- Answer, Discussion
10 Factors affecting intercultural communication I Lecturing, Question- Answer, Discussion
11 Factors affecting intercultural communication II Lecturing, Question- Answer, Discussion
12 Intercultural communicative competence Lecturing, Question- Answer, Discussion
13 Intercultural Sensitivity Lecturing, Question- Answer, Discussion
14 Ethics in intercultural communication Lecturing, Question- Answer, Discussion
15 Working in different cultural environments, and communication management Lecturing, Question- Answer, Discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Kültür, Farklılık ve İletişim: Kültürlerarası İletişimin Kavramsal Dayanakları - Asker Kartarı
2 Kültürlerarası İletişim - Michel Bourse, Halime Yücel
Required Course instruments and materials
Puplications, projection and computer

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 20
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation 12 1 20
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 2 14 28
       b) Search in internet/Library 2 14 28
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 2 11 22
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 1 1 1
Own study for final exam 2 7 14
final exam 1 1 1
0
0
Total work load; 150