Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND HOTEL MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | BURCU GÜLSEVİL BELBER, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This course aims at teaching the competencies related to preparation for housekeeping job | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | will be able to define housekeeping department and duties |
PO-1 Describe the basic concepts concerning tourism and hotel management
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Examination |
| LO-2 | willbe able to draw housekeeping organization schema |
PO-1 Describe the basic concepts concerning tourism and hotel management
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Examination |
| LO-3 | will be able to explain hygiene and body care |
PO-15 Know the use and supervision of and apply housekeeping management, cleaning of rooms and common area, laundry management, cleaning products. |
Examination |
| LO-4 | will be able to explain communication between housekeeping and other departments |
PO-6 Know how to operate computer automation systems used in tourism and hotel managements and use these systems efficiently. PO-18 Prepare reports regarding their task and present them to their seniors. |
Examination |
| LO-5 | will be able to explain human resurces subjects and aplications |
PO-2 Know the legal arrangements and professional standards in the field of tourism and hotel management PO-8 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Making a business organization, transfer operations to shift housekeeping, to manage human resources in housekeeping | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | housekeeping department | lecturing |
| 2 | Housekeeping organization chart | lecturing |
| 3 | body care | question-answer |
| 4 | Methods in body care | question-answer |
| 5 | working schedule | lecturing |
| 6 | İnformation flow among departments. | lecturing |
| 7 | Housekeeping Report | presentation |
| 8 | mid-term exam | |
| 9 | uncomplete duties. | lecturing |
| 10 | pass key | lecturing |
| 11 | mislaid goods | lecturing |
| 12 | orientation | lecturing |
| 13 | motivation | lecturing |
| 14 | training fields | lecturing |
| 15 | designing necessary training. | lecturing, application |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Akoğlan M. (2009) Otel İşletmelerinde Kat Hizmetleri Yönetimi Detay Yayıncılık Ankara | |
| 2 | Sezgin O.M. (2000) Konaklama İşletmelerinde Kat Hizmetleri Yönetimi Gazi Kitabevi. Ankara | |
| Required Course instruments and materials | ||
| projection, cd, laboratory housekeeping | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 0 | ||
| b) Search in internet/Library | 0 | ||
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 5 | 4 | 20 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 5 | 5 | 25 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 89 | ||