Nevşehir Hacı Bektaş Veli University Course Catalogue
|
|||||
| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND HOTEL MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | FATMA BAŞARIR, ASLI ÖZDEMİR, SELDA ÖZER, HATİCE ÖZGAN SUCU, | ||||
| Language of Instruction | English | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of this course is to enable students to make use of foreign language in the vocational area and use the language at a pre-elementary level. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | can speak basic-level English on the issues related to the profession |
PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. |
Examination Oral Examination Quiz |
| LO-2 | can understand daily English conversations in the business environment |
PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. |
Examination Oral Examination Quiz |
| LO-3 | can make phone calls in English |
PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. |
Examination Oral Examination Quiz |
| LO-4 | can deal with chech-in and check-out processes |
PO-5 Easily apply the theoretical and practical knowledge obtained from school and internship practices. PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. |
Examination Oral Examination Quiz |
| LO-5 | can make reservations and welcome guests in English |
PO-5 Easily apply the theoretical and practical knowledge obtained from school and internship practices. PO-6 Know how to operate computer automation systems used in tourism and hotel managements and use these systems efficiently. PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. |
Examination Oral Examination Quiz |
| LO-6 | can deal with guests' complaints in English |
PO-7 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. PO-8 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. |
Examination Oral Examination Quiz |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
|||
| Course Contents | ||
| Holiday Activities, Jobs in Tourism Industry, Describing a Hotel, Room Types, IT in the Travel Industry, A Hotel’s Organization, Jobs in a Restaurant, Courses from a menu, Symbols of Hotel Facilities | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Greeting and Introduction, Introducing Yourself and Greeting Someone | Pair-work, Reading, Speaking |
| 2 | Popular Tourist Destinations, Travel Tips, Holiday Activities, Grammar: Modals (have to, must, should) | Reading, Writing, Pair-work |
| 3 | Describing a Job and Its Qualities, Jobs in Tourism Industry, Grammar: Modals (don’t need to, mustn’t, should’t) | Brainstorming, Reading, Speaking, Quiz |
| 4 | Describing a Hotel for a Guidebook, Three Different Hotels, Adjectives for Hotel Facilities, Grammar: Modals (can, could, might) | Reading, Speaking, Pair-work, Role-playing |
| 5 | Taking a Telephone Reservation from the Guest, Role Playing a Dialogue Between a Guest and a Receptionist, Room Types, Grammar: Passive Voice (Simple Present Tense) | Reading, Writing, Group-work, Quiz |
| 6 | Writing a CV for a Job, A Sample CV, Discussing the Rules for Writing a CV, Grammar: Passive Voice (Simple Past Tense) | Reading, Speaking, Pair-work |
| 7 | IT in the Travel Industry, Vocabulary for a Travel Homepage, Grammar: Passive Voice (Future Tense) | Brainstorming, Writing, Role-playing, Quiz |
| 8 | mid-term exam | |
| 9 | Giving a Presentation about Jobs and Responsibilities, A Hotel’s Organization, Job Descriptions for Food and Beverage Department, Grammar: Passive Voice (Modals) | Pair-work, Reading, Speaking, Writing |
| 10 | Making Up a Dialogue for Ordering at a Restaurant, Jobs in a Restaurant | Pair-work, Reading, Speaking, Writing |
| 11 | Explaining a Typical Dish, Dialogues at a Restaurant, Courses from a menu, Grammar: Question Tags | Writing, Speaking, Quiz |
| 12 | Writing some information of a Resort Hotel for a Holiday Brochure, Facilities at a Resort, Symbols of Hotel Facilities | Group-work, Reading, Speaking |
| 13 | Writing a Factsheet for Visitors to Know About Social Behaviors in Our Country, Thailand (Some Dos and Don’ts for Visitors) , Opposite Adjectives, Grammar: Imperatives | Reading, Writing, Speaking, Quiz |
| 14 | Role-Playing a Scene at the Check-in Desk, Signs at an Airport, Questions Asked at an Airport, | Brainstorming, Reading, Writing |
| 15 | Getting Information about Transport, Accomodation, etc. | Reading, Role-Playing |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Ders Notları | |
| 2 | Wood, N. (2003) Tourism and Catering Workshop. Oxford: Oxford University Press | |
| 3 | Murphy, R. Essential Grammar In Use. England: Cambridge University Press | |
| 4 | O’Hara, F. (2004). Be My Guest (English For The Hotel Industry). England: Cambridge University Press | |
| 5 | Pogrund, P. & Grebel, R. Make Your Mark In The Hotel Industry. Illinois: McGraw Hill Contemporary | |
| Required Course instruments and materials | ||
| Lecturer's notes | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 6 | 14 | 84 |
| Outside Class | |||
| a) Reading | 3 | 5 | 15 |
| b) Search in internet/Library | 3 | 5 | 15 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 1 | 5 | 5 |
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 3 | 3 | 9 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 4 | 5 | 20 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 150 | ||