Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HACI BEKTAŞ VELİ / BİL222 - COMPUTER PROGRAMMING

Code: BİL222 Course Title: QUALITY MANAGEMENT SYSTEMS Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department COMPUTER PROGRAMMING
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer HAKAN YALIN (hakanyalin@nevsehir.edu.tr)
Name of Lecturer(s) MUHAMMET ALİ USER,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Gain proficiency in the application of quality management systems

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Knows the concept of quality. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-2 Know the concepts of standard and standardization. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-3 Knows the importance of the standard manufacturing and service sectors. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-4 Knows management quality and standards. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-5 Knows environmental standards. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-6 Knows models of quality management system. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-7 Knows Strategic management PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-8 Participate in management. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-9 Knows the process management system. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-10 Knows Resource management system PO-23 Have knowledge about quality assurance and standarts.
 		Examination
LO-11 Knows that the EFQM Excellence model. PO-23 Have knowledge about quality assurance and standarts.
 		Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
The concept of Quality, Standards and standardization, The importance of manufacturing and service sector of the standard, Management quality and standards, Environmental standards, Quality management system models, Strategic management,Participation in management, Process management system, Resource management system, EFQM Excellence Model
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The concept of Quality Narration-Problem Solving, Discussion
2 Standards and standardization Narration-Problem Solving, Discussion
3 Standards and standardization Narration-Problem Solving, Discussion
4 The importance of manufacturing and service sector of the standard Narration-Problem Solving, Discussion
5 Management quality and standards Narration-Problem Solving, Discussion
6 Management quality and standards Narration-Problem Solving, Discussion
7 Environmental standards Narration-Problem Solving, Discussion
8 mid-term exam
9 Quality management system models Narration-Problem Solving, Discussion
10 Quality management system models Narration-Problem Solving, Discussion
11 Strategic management Narration-Problem Solving, Discussion
12 Participation in management Narration-Problem Solving, Discussion
13 Process management system Narration-Problem Solving, Discussion
14 Resource management system Narration-Problem Solving, Discussion
15 EFQM Excellence Model Narration-Problem Solving, Discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Baş, Dr. Türker ve Murat Oymak. “ISO 9001 : 2000 Kalite Yönetim Sistemi”. Seçkin Yayıncılık. Ankara, 2007.
2 Halis, Muhsin. “Toplam Kalite Yönetimi ISO:9000 Kalite Yönetim Sistemleri”. Seçkin Yayıncılık. Ankara, 2010.
Required Course instruments and materials
Projection, Bilgisayar

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 2 10 20
       b) Search in internet/Library 2 10 20
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 5 10
mid-term exam 1 1 1
Own study for final exam 2 5 10
final exam 1 1 1
0
0
Total work load; 90