Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TUİ505 - TOURISM MANAGEMENT

Code: TUİ505 Course Title: MANAGEMENT FOR TOURISM BUSINESS Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department TOURISM MANAGEMENT
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EDA ÖZGÜL KATLAV (edaozgul@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the course is to equip the students with fundamental management functions, and to help them be prepared for business life through concrete examples from applications.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 can explain basic management concepts. PO-1 Have a deeper understanding of tourism and its related fields.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-5 Have a detailed understanding of tourism policies and plans both at macro and micro levels.
PO-6 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
 		Examination
Term Paper
LO-2 can explain decision making and management theories. PO-1 Have a deeper understanding of tourism and its related fields.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-5 Have a detailed understanding of tourism policies and plans both at macro and micro levels.
PO-6 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
 		Examination
Term Paper
LO-3 can explain management functions. PO-1 Have a deeper understanding of tourism and its related fields.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-5 Have a detailed understanding of tourism policies and plans both at macro and micro levels.
PO-6 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-7 Develop and apply competitive strategies relevant to tourism management.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
 		Examination
Term Paper
LO-4 can use Contemporary Concepts and Approaches. PO-1 Have a deeper understanding of tourism and its related fields.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-5 Have a detailed understanding of tourism policies and plans both at macro and micro levels.
PO-6 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
 		Examination
Term Paper
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Basic Terms and Concepts; Theories of Management; Management Functions in the Hospitality, Network Organizations; Communication, Leadership, Motivation, Groups, Conflict Management; Topics for Special Emphasis: Total Quality Management, Benchmarking, Outsourcing, Business Process Reengineering, Change Management;
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 An Scientific Outlook on Management Concepts Lecturing method Question-Answer Discussion
2 Management Functions Lecturing method Question-Answer Discussion
3 Management Theories: Classical, Neo-Classical, Modern Approach Lecturing method Question-Answer Discussion
4 Environmental Adaptation Theories Lecturing method Question-Answer Discussion
5 Modern and Current Theories at Management: Benchmarking, Empowerment, Downsizing Lecturing method Question-Answer Discussion
6 Modern and Current Theories at Management: Strategic Alliences, Reengineering, Learning Organizations Mass Customization and Virtuality Lecturing method Question-Answer Discussion
7 Current Theories at Management Lecturing method Question-Answer Discussion
8 mid-term exam
9 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
10 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
11 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
12 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
13 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
14 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
15 Student Presentation Lecturing method Question-Answer Discussion, Literature Review
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Koçel, T. (2007), İşletme Yöneticiliği, İstanbul: Beta Basım
2 Powers, T, and Barrows, C. (2008), Introduction to Management in The Hospitality Industry,9thEd., John Wiley & Sons Inc, Canada
Required Course instruments and materials
Koçel, T. (2007), Isletme Yöneticiligi, Istanbul: Beta Basim Powers, T, and Barrows, C. (2008), Introduction to Management in The Hospitality Industry,9thEd., John Wiley & Sons Inc, Canada Mavis, F., (2006), Otel Yönetimi, Ankara, Detay Yayincilik.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 2 14 28
       b) Search in internet/Library 2 14 28
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 4 14 56
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 1 1 1
Own study for final exam 3 4 12
final exam 1 1 1
0
0
Total work load; 168