Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

FACULTY OF TOURISM / T220 - TOURISM AND HOTEL MANAGEMENT

Code: T220 Course Title: FRONT OFFICE AND HOUSEKEEPING AUTOMATION Theoretical+Practice: 3+0 ECTS: 4
Year/Semester of Study 2 / Spring Semester
Level of Course 1st Cycle Degree Programme
Type of Course Compulsory
Department TOURISM AND HOTEL MANAGEMENT
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer İBRAHİM AKIN ÖZEN (akin@nevsehir.edu.tr)
Name of Lecturer(s) İBRAHİM AKIN ÖZEN,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
3-4-5 star hotels and hotel management systems used to understand and use.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Hotel businesses will have information on automation systems . PO-8 To recognize and use physical environment equipment, materials and technologies related to the field and to protect by maintaining.
Examination
LO-2 Hotel management system will operate using the front office . PO-14 To use information and communication technologies sufficiently to meet the field needs.
Examination
LO-3 Hotel Management system will operate using the housekeeping . PO-14 To use information and communication technologies sufficiently to meet the field needs.
Examination
LO-4 Hotel management system generates reports using . PO-14 To use information and communication technologies sufficiently to meet the field needs.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Hotel Automation Systems Check-in Folio Check-out
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 General information about the automation programs used in hotels Method of Narration .
2 Opera hotel management system Method of Narration .
3 Reservation Method of Narration .
4 Guest Information Login Method of Narration .
5 Check-in Method of Narration .
6 Customer spending (Extras) record Method of Narration .
7 Customer Spending transfer Method of Narration .
8 mid-term exam
9 . Check-out Method of Narration .
10 Methods of Payment Method of Narration .
11 Mesagess Method of Narration .
12 Inter-department applications Method of Narration .
13 Housekeeping management Method of Narration .
14 Reports Method of Narration .
15 Night Audit Method of Narration .
16 final exam
Recommend Course Book / Supplementary Book/Reading
Required Course instruments and materials
Computer, Projector, Application Software, Writing Board.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 3 5 15
       b) Search in internet/Library 3 7 21
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 5 20
mid-term exam 1 1 1
Own study for final exam 4 5 20
final exam 1 1 1
0
0
Total work load; 120