Information Of Programmes

GULSEHIR VOCATIONAL SCHOOL OF SOCIAL SCIENCES / GLOJ216 - LOGISTICS

Code: GLOJ216

Course Title: TOTAL QUALITY MANAGEMENT

Theoretical+Practice: 2+0

ECTS: 2

Year/Semester of Study

2 / Spring Semester

Level of Course

Short Cycle Degree Programme

Type of Course

Optional

Department

LOGISTICS

Pre-requisities and Co-requisites

None

Mode of Delivery

Face to Face

Teaching Period

14 Weeks

Name of Lecturer

EVREN ARI (evrenari@nevsehir.edu.tr)

Name of Lecturer(s)

MERT ANIL ATAMER, EBRU DEMİREL,

Language of Instruction

Turkish

Work Placement(s)

None

Objectives of the Course

Quality management systems within organizations has provided the marginal utility of today's increasingly competitive environment, organizations must implement a management approach is now stating that provide information regarding what should be done about it.

Learning Outcomes		PO	MME
The students who succeeded in this course:
LO-1	Can make an assessment of the provision of quality	PO-3 Find solutions for logistics with appropriate analytical methods by using means of logistics knowledge.	Examination
LO-2	Can learn the methods and skills necessary to create that quality assessment can gain respect.	PO-7 Work effectively in interdisiplinary and nondisciplinary groups induvidually.	Examination
LO-3	Can answer questions about the historical development of quality	PO-6 Use the data bases and other information resources by searching resources.	Examination
LO-4	Can create quality circles.	PO-9 Know enough of the subjects like production planning, total quality management, puclic relations, entrepreneurship, foreign trade.	Examination
LO-5	Can make an assessment of Total quality management.	PO-4 Work out a system or process by analysing in accordance with a defined target.	Examination
LO-6	Can make the comparison about Rival companies.	PO-6 Use the data bases and other information resources by searching resources.	Examination
PO: Programme Outcomes MME:Method of measurement & Evaluation

Course Contents
The necessity of quality management systems in organizations, implementation and application principles.
Weekly Course Content
Week	Subject	Learning Activities and Teaching Methods
1	Quality and its historical development	Lecturing,questions-answers
2	Total quality managements and its subcategories	Lecturing,questions-answers
3	Quality circumference	Lecturing,questions-answers
4	Characteristics of total quality management	Lecturing,questions-answers
5	Benchmarking	Lecturing,questions-answers
6	Basic factors that effect total quality management	Lecturing,questions-answers
7	Scientists who contribute total quality management	Lecturing,questions-answers
8	mid-term exam
9	Materials that enable sufficient quality	Lecturing,questions-answers
10	Quality accounting	Lecturing,questions-answers
11	Quality systems	Lecturing,questions-answers
12	Kaizen	Lecturing,questions-answers
13	Quality applications	Lecturing,questions-answers
14	Quality applications	Lecturing,questions-answers
15	General evaluation	Lecturing,questions-answers
16	final exam
Recommend Course Book / Supplementary Book/Reading
1	ŞALE, İsmail, “ISO 9001:2000 Kalite Yönetim Sistemi ve Uygulamaları”, Seçkin yayıncılık, 2004.
2	KAVRAKOĞLU, İbrahim, “Toplam Kalite Yönetimi”, Kalder Yayını, 1996.
Required Course instruments and materials

Assessment Methods
Type of Assessment	Week	Hours	Weight(%)
mid-term exam	8	1	40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam	16	1	60

Student Work Load
Type of Work	Weekly Hours	Number of Weeks	Work Load
Weekly Course Hours (Theoretical+Practice)	2	14	28
Outside Class
a) Reading	2	7	14
b) Search in internet/Library			0
c) Performance Project			0
d) Prepare a workshop/Presentation/Report			0
e) Term paper/Project			0
Oral Examination			0
Quiz			0
Laboratory exam			0
Own study for mid-term exam	4	2	8
mid-term exam	1	1	1
Own study for final exam	4	2	8
final exam	1	1	1
			0
			0
Total work load;			60