Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TIBBİ TANITIM VE PAZARLAMA | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | ZEYNEP ÜNAL (zeynepunal@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | ZEYNEP ÜNAL, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of this course is to examine the concept of quality, historical development process and stages, total quality management principles, relations between total quality management and quality assurance system. In this direction, the accreditation and certification process in enterprises, the scope and features of the ISO 9000 quality assurance system, quality control techniques and quality costs are examined in detail. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Definition of quality, quality can learn the history of the development process. |
PO-1 Medical Promotion and Marketing and access to basic scientific knowledge, assessment, and has to apply the knowledge. PO-2 The basic level of knowledge and skills acquired in the field of Medical Promotion and Marketing, and evaluates the data using the comments, problems, identifies, analyzes, and the solution takes place for the planned studies / take responsibility |
Presentation Term Paper |
| LO-2 | Classical management approach with a comparison to learn the concept of total quality management. |
PO-9 Acting in accordance with quality management and processes and involving in these processes. PO-13 Medical Promotion and Marketing monitors events and developments related to the agenda of the country and the world will follow |
Presentation Term Paper |
| LO-3 | Can create quality circles. |
PO-2 The basic level of knowledge and skills acquired in the field of Medical Promotion and Marketing, and evaluates the data using the comments, problems, identifies, analyzes, and the solution takes place for the planned studies / take responsibility PO-3 Profession knows about the ethical values and develops solutions by considering these values PO-5 Medical Promotion and Marketing is basic information related to the dependent and independent of the background using the LED PO-6 Medical Promotion and Marketing practices related to the health care team members to solve complex problems encountered and unforeseen will cooperate with |
Presentation Term Paper |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Quality definition, the history of quality process, Total Quality Management to define and related concepts, total quality management basics, total quality management, the essential factors affecting the total quality and quality costs, total quality in the human factor, the World and Turkey, total quality management practices. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Lesson introduce, Definition of quality, the history of quality process | Lecturing,Questios-answers |
| 2 | Total Quality Management concepts to define and | Lecturing |
| 3 | Total quality management system and the need for total quality management | Lecturing,Questios-answers |
| 4 | The main elements of total quality management | Lecturing,Questios-answers |
| 5 | The main factors affecting the total quality management | Lecturing,Questios-answers |
| 6 | Total quality management organizational structure, implementation and use of basic tools | Lecturing |
| 7 | Understanding of total quality and quality costs | Lecturing,Questios-answers |
| 8 | mid-term exam | |
| 9 | Classical management approach compared with the total quality management concept | Lecturing,Questios-answers |
| 10 | The Deming philosophy of total quality management principles and these principles make up the 14 principles of the company to compare classical | Lecturing |
| 11 | Human factors in total quality approach | Lecturing,Questios-answers |
| 12 | Collecting and selecting candidates | Lecturing |
| 13 | Staff training and development | Lecturing,Questios-answers |
| 14 | Connecting people to the organization in total quality management and development methods | Lecturing |
| 15 | Total quality management practices in the world and in Turkey and General Evaluation | Lecturing, Questios-answers |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | KINGIR, S., "Toplam Kalite Yönetimi", Nobel Yayın Dağıtım, 2006 | |
| 2 | İstanbul Üniversitesi Yayınları, Toplam Kalite Yönetimi, 2022. (04.09.2022 tarihinde http://auzefkitap.istanbul.edu.tr/kitap/kok/toplamkaliteyonetimiau230.pdf adresinden ulaşılmıştır) | |
| Required Course instruments and materials | ||
| Textbook, internet resources | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 1 | 14 | 14 |
| b) Search in internet/Library | 1 | 14 | 14 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 5 | 10 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 12 | 24 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 92 | ||