Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / TTP 216 - TIBBİ TANITIM VE PAZARLAMA

Code: TTP 216 Course Title: CRISIS AND STRESS MANAGEMENT Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department TIBBİ TANITIM VE PAZARLAMA
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ZEYNEP ÜNAL (zeynepunal@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the course is to reveal the stress relations and crisis sources encountered in individual and business life theoretically.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Identify sources of crisis in the life of the business. PO-6 Medical Promotion and Marketing practices related to the health care team members to solve complex problems encountered and unforeseen will cooperate with
PO-15 Informing the relevant persons and institutions, transfering ideas and suggestions for solutions to problems in written and verbal by using basic knowledge and skills related issues in this field.
Examination
LO-2 Business yaşamamında sort the crisis management stages of the process. PO-1 Medical Promotion and Marketing and access to basic scientific knowledge, assessment, and has to apply the knowledge.
PO-2 The basic level of knowledge and skills acquired in the field of Medical Promotion and Marketing, and evaluates the data using the comments, problems, identifies, analyzes, and the solution takes place for the planned studies / take responsibility
PO-7 Life-long learning is conscious.
PO-14 Having an experience of working with the other health disciplines
Examination
LO-3 Define stress and coping mertodlarını. PO-1 Medical Promotion and Marketing and access to basic scientific knowledge, assessment, and has to apply the knowledge.
PO-7 Life-long learning is conscious.
PO-15 Informing the relevant persons and institutions, transfering ideas and suggestions for solutions to problems in written and verbal by using basic knowledge and skills related issues in this field.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Stress definitions, factors causing stress, methods of coping with stress, stress management, crisis definitions, causes of crisis, types of crisis, crisis characteristics, crisis systems, stages of crisis process, crisis management process, crisis examples
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Course introduction, Introduction, Stress concept Expression Discussion
2 Factors causing stress Expression Discussion
3 Ways to deal with stress Expression Discussion
4 Ways to deal with stress Lecturei Discussion, Question and answer
5 Organizational stress Expression Discussion
6 The consequences and effects of stress Case study, Question and answer
7 Stress management Lecture, Case study, Question and answer
8 mid-term exam
9 Conceptual framework for the crisis Expression Discussion
10 Factors causing the crisis Expression Discussion
11 Crisis process and stages Expression Discussion
12 Post-crisis period Lecture, Discussion, Question and Answer
13 Human resources management during the crisis Expression Discussion
14 Public relations in times of crisis Expression Discussion
15 Crisis management plan and crisis cases, General evaluation Expression Discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Örnek A. Şahin ve Aydın Şule, Kriz ve Stres Yönetimi, Detay Yayıncılık, Ankara, 2006.
2 Tutar, H. Kriz ve Stres Yönetimi. Ankara: Seçkin Yayınları, 2007.
Required Course instruments and materials
Computer, related books and publications

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 2 9 18
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 1 1 1
Own study for final exam 2 7 14
final exam 1 1 1
0
0
Total work load; 90