Code: SKİÖ 513 |
Course Title: COMMUNICATION IN HEALTH INSTITUTIONS |
Theoretical+Practice: 3+0 |
ECTS: 6 |
|
Year/Semester of Study |
1 / Fall Semester |
Level of Course |
2nd Cycle Degree Programme |
Type of Course |
Optional |
Department |
HEALTH MANAGEMENT (NON-THESIS MASTER) |
Pre-requisities and Co-requisites |
None |
Mode of Delivery |
Face to Face |
Teaching Period |
14 Weeks |
Name of Lecturer |
ZEHRA ÇALIŞKAN (zcaliskan@nevsehir.edu.tr) |
Name of Lecturer(s) |
ZEHRA ÇALIŞKAN, |
Language of Instruction |
Turkish |
Work Placement(s) |
None |
Objectives of the Course |
The course students should have an idea about the interpersonal communication skills and especially the types of social relations among people, symbolic communication, body language, effective listening, communication feedback, communication barriers, positive communication, empathy, emotion and communication role, prevention, communication issues are aimed at providing competence |
Learning Outcomes |
PO |
MME |
The students who succeeded in this course: |
|
|
LO-1 |
Know the communication process and its basic elements |
PO-5 Critical andinnovativethinking in problems faced during health management process, having the ability to use scientific methods and technics in decision making and problem solving
|
Examination Presentation |
LO-2 |
Know communication theories |
PO-5 Critical andinnovativethinking in problems faced during health management process, having the ability to use scientific methods and technics in decision making and problem solving
|
Examination Presentation |
LO-3 |
Explains factors affecting interpersonal communication |
PO-5 Critical andinnovativethinking in problems faced during health management process, having the ability to use scientific methods and technics in decision making and problem solving
|
Examination Presentation |
LO-4 |
Define communication methods |
PO-5 Critical andinnovativethinking in problems faced during health management process, having the ability to use scientific methods and technics in decision making and problem solving
|
Examination Presentation |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents |
Communication process and basic elements, communication theories, factors affecting interpersonal communication and communication methods |
Weekly Course Content |
Week |
Subject |
Learning Activities and Teaching Methods |
1 |
Communication concept |
Discussion Method Lecture Method Question-Answer Planned Group Study |
2 |
Interaction and communication process |
Discussion Method Lecture Method Question-Answer Planned Group Study |
3 |
Communication process and elements of communication |
Discussion Method Lecture Method Question-Answer Planned Group Study |
4 |
Stages of Successful Communication, Impressive Communication |
Discussion Method Lecture Method Question-Answer Planned Group Study |
5 |
Patient-healthcare staff interaction |
Discussion Method Lecture Method Question-Answer Planned Group Study |
6 |
Communication in business life |
Discussion Method Lecture Method Question-Answer Planned Group Study |
7 |
Communication in the family |
Discussion Method Lecture Method Question-Answer Planned Group Study |
8 |
mid-term exam |
|
9 |
Culture and communication |
Discussion Method Lecture Method Question-Answer Planned Group Study |
10 |
Communication barriers |
Discussion Method Lecture Method Question-Answer Planned Group Study |
11 |
Communicating in special situations |
Discussion Method Lecture Method Question-Answer Planned Group Study |
12 |
Feelings and formations in the communication process |
Discussion Method Lecture Method Question-Answer Planned Group Study |
13 |
Mass Media and Communication |
Discussion Method Lecture Method Question-Answer Planned Group Study |
14 |
.Communication in the media |
Discussion Method Lecture Method Question-Answer Planned Group Study |
15 |
Conflict Management |
Discussion Method Lecture Method Question-Answer Planned Group Study |
16 |
final exam |
|
Recommend Course Book / Supplementary Book/Reading |
1 |
Oskay, Ünsal. İletişimin ABC’si, İstanbul: Der Yayınları, 2005. |
2 |
Gökçe, Orhan.İletişim Bilimine Giriş. Ankara: Turhan Yayınevi, 2002. |
3 |
Yüksel Demirel. Sağlık Hizmetlerinde Sağlıklı İletişim. Akademisyen Tıp Kitabevi,Ankara, 2016. |
4 |
Yaşamın Sırrı İletişim, Ed. Gürhan N, Okanlı A, Nobel Tıp Kitabevi, Ankara 2017 |
5 |
İnsan İlişkilerinde İletişim, Ed. Telman N, Ünsal P, Epsilon Yayıncılık, İstanbul, 2009 |
6 |
Hemşire-Hasta İlişkisi ve İletişim, Ed. Özcan A, Sistem Ofset, Ankara, 2012 |
Required Course instruments and materials |
computer, camera, microphone |