Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Spring Semester | ||||
| Level of Course | 2nd Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | HEALTH MANAGEMENT (NON-THESIS MASTER) | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | NURİ ÖZGÜR DOĞAN (nodogan@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | NURİ ÖZGÜR DOĞAN, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | Staj Yok | ||||
| Objectives of the Course | |||||
| The aim of this course is to provide an overview of lean production, its techniques and its more comprehensive version namely lean thinking. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Can explain fundemantal concepts in quality and quality management. |
PO-1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge PO-6 Following the changes in the field of health care management and have the ability to provide specific solutions related health care system of the country |
Examination Term Paper |
| LO-2 | Can interrelate Quality costs and results of poor quality. |
PO-1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge PO-6 Following the changes in the field of health care management and have the ability to provide specific solutions related health care system of the country |
Examination Term Paper |
| LO-3 | Can practice quality control processes and techniques. |
PO-1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge PO-6 Following the changes in the field of health care management and have the ability to provide specific solutions related health care system of the country |
Examination Term Paper |
| LO-4 | Can do genuine work concerning quality assurance sytems and documentation process. |
PO-1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge PO-6 Following the changes in the field of health care management and have the ability to provide specific solutions related health care system of the country |
Examination Term Paper |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Quality, quality management, the evolution of quality management, people who make key contributions to development of quality management, dimensions of quality: product quality, dimensions of quality: service quality, assessing service quality, quality function deployment, poor quality and the consequences of poor quality, quality cots, quality awards and quality certification, total quality management (TQM), basic elements of TQM, quality tools, quality control, statistical process control, control charts: control charts for variables, control charts: control charts for attributes. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Toyota production system, the birth of lean production system | Teaching |
| 2 | Basic concepts of lean production | Teaching |
| 3 | 7 wastes, value and value stream | Teaching |
| 4 | Fundamental methods of lean production | Teaching |
| 5 | Value stream mapping (VSM) | Teaching |
| 6 | Current state map | Teaching |
| 7 | Future state map | Teaching |
| 8 | mid-term exam | |
| 9 | Organizing the workplace (5S), single minute exchange of dies (SMED) | Teaching and Discussion |
| 10 | Total productive maintenance (TPM), A3 problem solving technique | Teaching and Discussion |
| 11 | Transition from lean production to lean thinking, lean thinking | Teaching |
| 12 | Lean thinking: examples from various sectors | Discussion and Brain Storming |
| 13 | Lean transformation in enterprises: examples from manufacturing industry | Discussion and Brain Storming |
| 14 | Lean transformation in enterprises: examples from service industry | Discussion and Brain Storming |
| 15 | Evaluating the projects | Presentation of the projects |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Keyte, B. and D. Locher, The Complete Lean Enterprise- VSM for Administrative and Office Processes. Productivity Press, New York, 2004. | |
| Required Course instruments and materials | ||
| Fitzsimmons, J.A., Fitzsimmons, M.J.; Service Management, 6th ed., McGraw-Hill, 2009. Stevenson, W.J.; Operations Management, 10th ed., McGraw-Hill, 2009. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 2 | |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | 15 | 1 | |
| 9.Project | |||
| final exam | 16 | 2 | |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 5 | 14 | 70 |
| b) Search in internet/Library | 2 | 14 | 28 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 1 | 14 | 14 |
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 7 | 14 |
| mid-term exam | 2 | 1 | 2 |
| Own study for final exam | 3 | 7 | 21 |
| final exam | 2 | 1 | 2 |
| 0 | |||
| 0 | |||
| Total work load; | 193 | ||