Nevşehir Hacı Bektaş Veli University Course Catalogue
|
|||||
| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | CULTURAL HERITAGE AND TOURISM | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | MEHMET BÜYÜKATA (mehmetbuyukata@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | GÜLBİN İNCE, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The purpose of this course is to give detailed information about the activities of a tour guide. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 |
PO- |
||
| LO-2 |
PO- |
||
| LO-3 |
PO- |
||
| LO-4 |
PO- |
||
| LO-5 |
PO- |
||
| LO-6 |
PO- |
||
| LO-7 | Before the tour, during the tour, and tour assessment farewell to specify the basic activities. |
PO- |
|
| LO-8 | PO-2 Travel and tourist guide services in the area of legal regulations and professional standards. |
PO- |
|
| LO-9 | During the tour, you can specify the basic problems originating from other tour providers. |
PO- |
|
| LO-10 | PO-10 is a high power communications and team work fit. |
PO- |
|
| LO-11 | Identify types and characteristics of tourists. |
PO- |
|
| LO-12 | PO-2 Travel and tourist guide services in the area of legal regulations and professional standards. |
PO- |
|
| LO-13 | Complaints and ways to cope with difficult situations that can be encountered to specify. |
PO- |
|
| LO-14 | PO-10 is a high power communications and team work fit. |
PO- |
|
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
|||
| Course Contents | ||
| As a professional tourist guide. Regulatory guidance and training. Tourist guide and tour management history; tours and group varieties; hospitality business relations, food and beverage business relationships with the daily time-use planning, the tour's completion, ethics in counseling, tour and preparation for the tourist groups to provide information, service suppliers and tourist relations with; tourist guiding ethical principles, social, legal and economic aspects, profession and other resources for organizations and professions. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | 21 century of Tourism | Lecture |
| 2 | Tour Types | Lecture |
| 3 | The role of tour guide | Lecture |
| 4 | Preparation of a tour group traveling | Lecture |
| 5 | Guidance on Responsibilities of Group Tour and Tour Communication with participants | Lecture |
| 6 | Interesting Personalities Owner Participants | Lecture |
| 7 | 7 Coordination with Travel Suppliers Lecture | Lecture |
| 8 | mid-term exam | |
| 9 | Sales of Extreme Tour | Lecture |
| 10 | Customer Complaints and Coping with Emergencies | Lecture |
| 11 | Group tour to bid farewell | Lecture |
| 12 | Closing Tour Making of | Lecture |
| 13 | Evaluation of Tour and Travel Suppliers | Lecture |
| 14 | Evaluation of Tour and Travel Suppliers | Lecture |
| 15 | 15 Evaluation of Tour and Travel Suppliers Lecture | Lecture |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | 1. Gerald Mitchell (2005). How to start a Tour Guiding Business. GEM Group Publishings. 2. Gerald Mitchell (2005). Travel the World Free as an International Tour Director. GEM Group Publishings. | |
| Required Course instruments and materials | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 0 | ||
| b) Search in internet/Library | 0 | ||
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 8 | 16 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 12 | 24 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 84 | ||