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Year/Semester of Study | 2 / Spring Semester | ||||
Level of Course | Short Cycle Degree Programme | ||||
Type of Course | Compulsory | ||||
Department | PUBLIC RELATIONS AND PUBLICITY | ||||
Pre-requisities and Co-requisites | None | ||||
Mode of Delivery | Face to Face | ||||
Teaching Period | 14 Weeks | ||||
Name of Lecturer | AYNUR KARAKOÇ (a.karakoc@nevsehir.edu.tr) | ||||
Name of Lecturer(s) | NEŞE ACAR, | ||||
Language of Instruction | Turkish | ||||
Work Placement(s) | None | ||||
Objectives of the Course | |||||
This course examines crisis communication from a global perspective and evaluates the crisis management process as a vital component of the institution. The information that will be obtained from this derste will help students to manage crisis situations and, in general, their communication career. |
Learning Outcomes | PO | MME | |
The students who succeeded in this course: | |||
LO-1 | Can have the proficiency to manage the crisis. |
PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity. PO-2 Describe, synthesize, analyze, interpret and evaluate data and information professionally. PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills. |
Examination |
LO-2 | Can comprehend the crisis management and basic approaches. |
PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity. PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills. |
Examination |
LO-3 | Can analyze the process of crisis, its causes and solutions. |
PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills. PO-4 Prepare reports regarding their tasks apart from their own in extraordinary. PO-13 Respect seniors and complete the assigned tasks fully; create their personal solutions in case of crisis. PO-14 Easily apply the theoretical and practical knowledge obtained from school. PO-15 With the theoretical and practical experience obtained they are able to analyze and provide solutions to the problems encountered of the sector. |
Examination |
LO-4 | Can make crisis planning. |
PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills. PO-4 Prepare reports regarding their tasks apart from their own in extraordinary. PO-5 Improve themselves gradually both professionally and personally, take responsibility for learning independently and demonstrate that. PO-6 Work effectively both independently and with the others. PO-7 Understand and apply national and international laws, regulations, and professional standards related to Public Relations and Publicity. PO-8 Have strong communicative skills and accommodate easily adapt to teamwork. |
Examination |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents | ||
Crisis management, stages, factors driving crisis, pre-crisis management, management and stages of crisis period, crisis communication plans, pre-crisis, crisis time and post-crisis people relations, human resources management in crisis period, public relations and communication in crisis period | ||
Weekly Course Content | ||
Week | Subject | Learning Activities and Teaching Methods |
1 | Definition of crisis and types of crisis | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
2 | Crisis Periods, Crisis Period Features | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
3 | Business Driven Factors | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
4 | Crisis Management as a Process | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
5 | Pre-crisis Management | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
6 | Pre-crisis Management | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
7 | Crisis Management and Steps | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
8 | mid-term exam | |
9 | Crisis Communication Plans | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
10 | The Pre-crisis Crisis and Post-Crisis Public Relations | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
11 | Human Resources Management in Crisis | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
12 | Public Relations and Communication in Crisis Periods | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
13 | Case Study | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
14 | Case Study | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
15 | Case Study | Lecture, Discussion, Question & Answer, Practice-Practice, Case study |
16 | final exam | |
Recommend Course Book / Supplementary Book/Reading | ||
1 | Tutar, H.(2011). Kriz ve stres yönetimi. Seçkin Yayıncılık. | |
2 | Aylin Pira, Ç.S.(2004). Kriz yönetimi. İletişim Yayınevi. | |
Required Course instruments and materials | ||
Course book, computer, internet, presentation devices, sound system. |
Assessment Methods | |||
Type of Assessment | Week | Hours | Weight(%) |
mid-term exam | 8 | 1 | 40 |
Other assessment methods | |||
1.Oral Examination | |||
2.Quiz | |||
3.Laboratory exam | |||
4.Presentation | |||
5.Report | |||
6.Workshop | |||
7.Performance Project | |||
8.Term Paper | |||
9.Project | |||
final exam | 16 | 1 | 60 |
Student Work Load | |||
Type of Work | Weekly Hours | Number of Weeks | Work Load |
Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
Outside Class | |||
a) Reading | 3 | 5 | 15 |
b) Search in internet/Library | 3 | 5 | 15 |
c) Performance Project | 0 | ||
d) Prepare a workshop/Presentation/Report | 0 | ||
e) Term paper/Project | 0 | ||
Oral Examination | 0 | ||
Quiz | 0 | ||
Laboratory exam | 0 | ||
Own study for mid-term exam | 3 | 5 | 15 |
mid-term exam | 1 | 1 | 1 |
Own study for final exam | 3 | 5 | 15 |
final exam | 1 | 1 | 1 |
0 | |||
0 | |||
Total work load; | 90 |