Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF NEVŞEHİR / HİT224 - PUBLIC RELATIONS AND PUBLICITY

Code: HİT224 Course Title: CONSUMER BEHAVIOUR Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department PUBLIC RELATIONS AND PUBLICITY
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer NEŞE ACAR (neseacar@nevsehir.edu.tr)
Name of Lecturer(s) RIZA GÜNAYDIN,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
To gain knowledge and skills on issues related to consumer behaviors, how we behave as consumers in different environments and how we demonstrate our commitment to the purchase decision.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can explain concept of consumer behavior. PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity.
PO-2 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills.
PO-7 Understand and apply national and international laws, regulations, and professional standards related to Public Relations and Publicity.
PO-10 Has knowledge of basic concepts, theories, principles and phenomena in business, economics, accounting, law and management.
PO-11 Easily apply the theoretical and practical knowledge obtained from school.
PO-13 Demonstrate reading, listening, speaking and writing skills in English at least at the level of A2 of European Language Portfolio.
Examination
LO-2 Can explain the factors affecting consumer behavior. PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity.
PO-2 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-5 Improve themselves gradually both professionally and personally, take responsibility for learning independently and demonstrate that.
PO-7 Understand and apply national and international laws, regulations, and professional standards related to Public Relations and Publicity.
PO-10 Has knowledge of basic concepts, theories, principles and phenomena in business, economics, accounting, law and management.
PO-11 Easily apply the theoretical and practical knowledge obtained from school.
Examination
Presentation
LO-3 Can say properties of consumer behavior. PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity.
PO-2 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills.
PO-4 Prepare reports regarding their tasks apart from their own in extraordinary.
PO-7 Understand and apply national and international laws, regulations, and professional standards related to Public Relations and Publicity.
PO-10 Has knowledge of basic concepts, theories, principles and phenomena in business, economics, accounting, law and management.
PO-11 Easily apply the theoretical and practical knowledge obtained from school.
PO-12 Demonstrate effective use of both basic and professional information and communication technologies and software.
Examination
LO-4 can explain the buying decision process of consumers. PO-1 The students who have completed the program successfully: He has comprehensive and systematic knowledge of concepts, principles and facts in the field of Public Relations and Publicity.
PO-2 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-3 Communicate effectively verbally, non-verbally and in a written way and demonstrate effective presentation skills.
PO-5 Improve themselves gradually both professionally and personally, take responsibility for learning independently and demonstrate that.
PO-7 Understand and apply national and international laws, regulations, and professional standards related to Public Relations and Publicity.
PO-10 Has knowledge of basic concepts, theories, principles and phenomena in business, economics, accounting, law and management.
PO-11 Easily apply the theoretical and practical knowledge obtained from school.
PO-12 Demonstrate effective use of both basic and professional information and communication technologies and software.
PO-13 Demonstrate reading, listening, speaking and writing skills in English at least at the level of A2 of European Language Portfolio.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
This course involves, the concept of consumer behavior and properties, the importance of consumer behavior in marketing, general model of consumer behavior, factors affecting consumer behavior and buying decision process of consumers.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The importance of consumer behavior in marketing. Teaching, Question-answer.
2 The concept of consumer behavior and properties. Teaching, Question-answer.
3 Consumer Behavior Model Teaching, Question-answer.
4 consumer rights Presentation, teaching, Question-Answer
5 Psychological factors affecting consumer behavior. Learning Teaching, Presentation, Question-answer.
6 Motivation Teaching, Presentation, Question-answer.
7 Perception Teaching, Presentation, Question-answer.
8 mid-term exam
9 Attitude Teaching, Presentation, Question-answer.
10 Personality Teaching, Presentation, Question-answer.
11 Socio-cultural factors affecting consumer behavior. Group Lecturing,question-answer.
12 Family Teaching, Question-answer.
13 Culture Teaching, Presentation, Question-answer.
14 Consumer Purchase Decision Process Teaching, Question-answer.
15 Consumer Purchase Decision Process Teaching, Question-answer.
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Odabaşı, Y.(2013). Tüketim kültürü, Sistem Yayıncılık.
2 Odabaşı, Y., Barış, G.(2019). Tüketici davranışı, MediaCat
Required Course instruments and materials
Book, projection

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 1 13 13
       b) Search in internet/Library 3 4 12
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 3 3 9
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 3 2 6
mid-term exam 1 1 1
Own study for final exam 3 2 6
final exam 1 1 1
0
0
Total work load; 90