Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | OFFICE SERVICES AND SECRETARIAT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | İCLAL POMAK (ipomak@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| With this course, it is aimed to develop the skills of the students to predict, take precautions and solve the problem they have identified by approaching the problems with a solution-oriented approach through the case studies encountered or likely to be encountered in their professional life. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Can express the logical thinking ability and thinking about the problems encountered in business life |
PO-2 Skills for problem defining, modelling and solving related to profession PO-13 Access and assess sectoral problems |
Examination Presentation |
| LO-2 | Can improve the ability to look at the situation from a holistic perspective. |
PO-11 Ability to follow national and international contemporary matters PO-13 Access and assess sectoral problems PO-19 Utilize the theoretical information they have acquired in applications and practices |
Examination Presentation |
| LO-3 | Can ıt organizes the working environment and relationships and can communicate effectively. |
PO-4 Ability to do teamwork with all the services and departments of the other managements PO-7 Skills for expressing opinions in verbal and written , quick and clear forms, by having individual working and independent decision talents. PO-10 Being independent, using initiative and creative ability |
Examination Presentation |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Case study in business life | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Meeting, introduction of the course Relationship between Knowledge and Thought Systematics | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 2 | Concept and Stages of Problem Solving | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 3 | Problem Solving Techniques | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 4 | Case Study Analysis 1 Problems related to office management processes | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 5 | Case Study Analysis 2 Problems related to office management processes | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 6 | Case Study Analysis 3 Problems in conducting patient procedures | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 7 | Case Study Analysis 4 Problems in conducting patient procedures | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 8 | mid-term exam | |
| 9 | Case Study Analysis 5 Correspondence and filing problems | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 10 | Case Study Analysis 6 Correspondence and filing problems | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 11 | Case Study Analysis 7 Problems related to archiving processes | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 12 | Case Study Analysis 8 Organization-related problems | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 13 | Case Study Analysis 9 Communication problems | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 14 | Case Study Analysis 10 Coordination in a crisis environment | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 15 | Case Study 11 Ethical problems | Discussion Method Method of Narration Case Study Method Problem Solving Method |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Dolgun, M. (2007), Problem Çözme Patikaları, İzmir. | |
| 2 | Başpınar, Ö. N. (2006), Büro Yönetimi ve Sekreterlikte Örnek Olay Analizi, Ankara. | |
| Required Course instruments and materials | ||
| Documents, projection, magazines on the subject | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 16 | 32 |
| Outside Class | |||
| a) Reading | 1 | 10 | 10 |
| b) Search in internet/Library | 1 | 8 | 8 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 2 | 5 | 10 |
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 5 | 10 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 9 | 18 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||