Nevşehir Hacı Bektaş Veli University Course Catalogue
|
|||||
| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | HEALTH TOURISM MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | ECEM TEZGEL ÇOBAN (etezgelcoban@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | ECEM TEZGEL ÇOBAN, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This course teaches students about the management and management processes of hotels and other hospitality establishments; The responsibilities of employees of departments and departments, and the issues of creating value and maintaining this created value in such enterprises will be transferred. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Explain the relationship between health and accommodation. |
PO-4 It ensures that patients are directed to appropriate units for their illness. PO-7 Think flexible and innovate. PO-18 Health tourism business technicians help to get optimal treatment by providing appropriate guidance and information related to illness health tourism related to injury, disease or dysfunction due to physical function and health status, disorder, apology and changes. PO-22 Gains knowledge about the basic concepts in the field of tourism. PO-25 Gain knowledge of healthy living and healthy eating. |
|
| LO-2 | Explains the organizational structure of hotel businesses in detail. |
PO-4 It ensures that patients are directed to appropriate units for their illness. PO-18 Health tourism business technicians help to get optimal treatment by providing appropriate guidance and information related to illness health tourism related to injury, disease or dysfunction due to physical function and health status, disorder, apology and changes. PO-22 Gains knowledge about the basic concepts in the field of tourism. PO-31 Learns the functions of businesses, their relations with each other and their functioning as a whole. PO-32 Explains common terminology and concepts related to business administration. PO-37 Gains knowledge about businesses and organizational structures in the field of tourism management. PO-39 Creates strategy about customer relations. PO-40 Learns the importance of customer loyalty and quality in customer relations. PO-43 Uses automation systems and communication technologies used. PO-44 Has the ability to analyze, interpret and evaluate information related to the field of accounting and tax applications. |
|
| LO-3 | Learns the processes of hosting tourists traveling within the scope of health tourism. |
PO-3 Establish standards on the operation of health tourism and carry the steeple in this regard continuously higher. PO-4 It ensures that patients are directed to appropriate units for their illness. PO-7 Think flexible and innovate. PO-8 Become a well-communicable, tolerant and patient PO-9 Be willing and enthusiastic to develop oneself. PO-10 Health Tourism Business Technicians can keep up with global changes in the world. PO-11 It uses the information it has gained in an effective way in the protection, development and maintenance of tourism. PO-13 He perceived the necessity of life-long learning and gained self-learning ability. PO-18 Health tourism business technicians help to get optimal treatment by providing appropriate guidance and information related to illness health tourism related to injury, disease or dysfunction due to physical function and health status, disorder, apology and changes. PO-19 Models by signing / managing the signing of national or international protocols. PO-20 Become the greatest supporters and developers of health tourism, which is one of the popular types of tourism today. PO-22 Gains knowledge about the basic concepts in the field of tourism. PO-24 Has information about social responsibility, ethical values and legal bases on issues related to health tourism management. PO-25 Gain knowledge of healthy living and healthy eating. PO-38 Defines the basic concepts of tourism and travel. |
|
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
|||
| Course Contents | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Tourism and Tourism Industry concepts. Accommodation establishments and their classification, organization chart | Lecture, presentation, discussion and homework |
| 2 | Front office services management | Lecture, presentation, discussion and homework |
| 3 | Front office services management | Lecture, presentation, discussion and homework |
| 4 | Food and beverage services Management | Lecture, presentation, discussion and homework |
| 5 | Food and beverage services Management. Housekeeping management | Lecture, presentation, discussion and homework |
| 6 | Purchasing, Receiving and Storage Operations in Hotel Businesses | Lecture, presentation, discussion and homework |
| 7 | General Assessment Before Midterm Exam | Lecture, presentation, discussion and homework |
| 8 | mid-term exam | |
| 9 | Sales and marketing management | Lecture, presentation, discussion and homework |
| 10 | Sales and marketing management | Lecture, presentation, discussion and homework |
| 11 | Financial affairs services management | Lecture, presentation, discussion and homework |
| 12 | Human resources services management | Lecture, presentation, discussion and homework |
| 13 | Health and Beauty (SPA & Wellness) Services Management | Lecture, presentation, discussion and homework |
| 14 | Technical services management | Lecture, presentation, discussion and homework |
| 15 | Other Service Managements | Lecture, presentation, discussion and homework |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Bucak, T. (2018). Otel Yöneticilerinin Bakışıyla Otel İşletmeciliği. Ankara: Detay Yayıncılık. | |
| 2 | Akoğlan Kozak, M. (2016). Otel İşletmeciliği. Ankara: Detay Yayıncılık. | |
| Required Course instruments and materials | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 3 | 3 | 9 |
| b) Search in internet/Library | 3 | 2 | 6 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 4 | 4 | 16 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 3 | 5 | 15 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||