Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

INSTITUTE OF SOCIAL SCIENCES / YÖN623 - YÖNETİM VE ORGANİZASYON (DOKTORA)

Code: YÖN623 Course Title: CONFLICT MANAGEMENT AND NEGOTIATION TECHNIQUES Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department YÖNETİM VE ORGANİZASYON (DOKTORA)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer METİN KAPLAN (mkaplan@nevsehir.edu.tr)
Name of Lecturer(s) DURDU MEHMET BİÇKES,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The focus of this course is the nature of conflict resolution and negotiation in organization (individual, group and firm) and between organizations. This course intends to improve negotiation skills and to increase the ability to resolve conflicts in a multitude of situations in an organization.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Improve negotiation techniques and conflict skills in a multitude of situations in an organization. PO-2 Learns different perspectives on many theories, models and paradigms developed in the field of management and organization, gains the knowledge and skills to evaluate, interpret and criticize scientific studies and research presented in various scientific meetings on these topics.
PO-10 It identifies the social, scientific, managerial and ethical problems encountered in the field of management and organization and in business life, produces solutions and contributes to the development of values in these matters.
PO-12 Apart from an academic career, they can be employed in universities, public and private sectors with the knowledge they have acquired, and they can establish their own research and / or consultancy companies with their strong researcher direction.
Examination
LO-2 Decide on how to negotiate and solve problem in different situations. PO-1 Understands, analyzes and interprets the basic concepts of management and organization field at the expert level and can apply them at the expert level in the field of management and organization.
PO-2 Learns different perspectives on many theories, models and paradigms developed in the field of management and organization, gains the knowledge and skills to evaluate, interpret and criticize scientific studies and research presented in various scientific meetings on these topics.
PO-9 It follows scientific, technological, social and cultural developments academically and professionally and contributes to related issues and processes.
Examination
LO-3 Manage conflicts and problems in organization (individual, group and firm) and between organizations. PO-2 Learns different perspectives on many theories, models and paradigms developed in the field of management and organization, gains the knowledge and skills to evaluate, interpret and criticize scientific studies and research presented in various scientific meetings on these topics.
PO-4 Approaches new information in the field of management and organization systematically and gains high level skills in research methods related to the field.
PO-10 It identifies the social, scientific, managerial and ethical problems encountered in the field of management and organization and in business life, produces solutions and contributes to the development of values in these matters.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Fundamentals of the concept of conflict. conflicts between individuals, groups, and firms. Causes, types and analysis of conflicts. basic principles of conflict management and negotiations. Different negotiating models. The effects of conflicts in organizations.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The Nature of Negotiation and Interdepence Lecturing and discussion
2 Strategy and Tactics of Distributive Bargaining Lecturing and discussion
3 Strategy and Tactics of Integrative Bargaining Lecturing and discussion
4 Negotiation Strategy and Planning Lecturing and discussion
5 Conflict Management and Types of Organizational Conflicts Lecturing and discussion
6 Managing to Emotion and perception in Negotiation Lecturing and discussion
7 Organizational Conflict and Conflict Management Strategies Lecturing and discussion
8 mid-term exam
9 Interruption of Negotiations and Communication Lecturing and discussion
10 Influence and Persuasion in Negotiation Lecturing and discussion
11 Using Power and Third Party in Negotiation Lecturing and discussion
12 Individual Differences in Negotiation Lecturing and discussion
13 Ethics in Negotiation Problem Solving Techniques Lecturing and discussion
14 Cross Cultural Negotiation Lecturing and discussion
15 General Review Lecturing and discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Stutman, R. K. ve diğerleri (2013). Çatışma Yönetimi, (çev.: Serap Matkav, Füsun Akkoyun), İstanbul: Nobel Yayıncılık.
2 Karip, E. (2015). Çatışma Yönetimi, Ankara: Pegem Yayıncılık.
3 Cloke, K. ve Goldsmith, J. (2018). Çatışma Yönetimi, (Çev.: Elif Berkan). İstanbul: Sola Unitas.
Required Course instruments and materials
Textbook, handouts, internet.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 2 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 15 45
Outside Class
       a) Reading 0
       b) Search in internet/Library 6 6 36
       c) Performance Project 6 6 36
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 5 6 30
mid-term exam 3 1 3
Own study for final exam 4 7 28
final exam 3 1 3
0
0
Total work load; 181