Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

FACULTY OF DENTISTRY / DIS234 - DİŞ HEKİMLİĞİ

Code: DIS234 Course Title: PATIENT-DOCTOR RELATIONS AND PATIENT RIGHTS Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Fall Semester
Level of Course 1st Cycle Degree Programme
Type of Course Optional
Department DİŞ HEKİMLİĞİ
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer MELEK HİLAL KAPLAN (melekhilal@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
It is aimed to gain the knowledge, skills, behavior and appearance required by dentist-patient communication.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Understand the elements of communication and the basic features of communication. PO-12 It carries out professional practices focused on patient rights and human values, in accordance with ethical rules and professional responsibility awareness.
PO-14 With the awareness of being a physician, it carries out initiatives and practices that prioritize the general health of the society and individuals it serves, including itself, and improve their health status, raise awareness and guide the patient on these issues, apart from dental treatments.
PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level.
Examination
LO-2 Define the concepts of interpersonal relationships and apply them in health services. PO-12 It carries out professional practices focused on patient rights and human values, in accordance with ethical rules and professional responsibility awareness.
PO-14 With the awareness of being a physician, it carries out initiatives and practices that prioritize the general health of the society and individuals it serves, including itself, and improve their health status, raise awareness and guide the patient on these issues, apart from dental treatments.
PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level.
Examination
LO-3 Understand the importance and necessity of doctor-patient communication. PO-12 It carries out professional practices focused on patient rights and human values, in accordance with ethical rules and professional responsibility awareness.
PO-14 With the awareness of being a physician, it carries out initiatives and practices that prioritize the general health of the society and individuals it serves, including itself, and improve their health status, raise awareness and guide the patient on these issues, apart from dental treatments.
PO-15 It is sufficient to raise the oral health of groups, families and individuals in the society to a high level.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
It is aimed to gain the knowledge, skills, behavior and appearance required by dentist-patient communication.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Definition of communication, communication process and explanation of the importance of physician-patient communication. Lecture Method
2 Explaining one-way and two-way communication. Examining the basic features of communication. Lecture Method
3 Examining the basic features of communication Lecture Method
4 Explanation of physician-patient relationship models. Lecture Method
5 Explaining the factors affecting physician-patient communication. Lecture Method
6 Examining the ability of verbal communication, welcoming the patient and meeting the patient in physician-patient communication Lecture Method
7 Oral communication in physician-patient communication, taking history for complaints. Lecture Method
8 mid-term exam
9 Explanation of professional ethics rules and patient rights. Lecture Method
10 Explanation of professional ethics rules and patient rights. Lecture Method
11 Hekim-hasta iletişiminde empatik iletişimin incelenmesi. Lecture Method
12 Explanation of nonverbal communication codes. Lecture Method
13 Explanation of nonverbal communication codes. Lecture Method
14 Determining the importance of nonverbal communication codes in physician-patient communication Lecture Method
15 Examining effective communication techniques. Lecture Method
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Kişiler Arası İletişim, Göktağ, R., Sınırsız Kitap, Ankara, 2017.
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 15 15
       b) Search in internet/Library 1 15 15
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 8 16
mid-term exam 1 1 1
Own study for final exam 2 7 14
final exam 1 1 1
0
0
Total work load; 90