Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | SOCIAL SERVICES AND COUNSELING | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | MERVE NURLU (nurlu@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | MERVE NURLU, | ||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of this course is aimed to make students gain knowkedge about the Nature of Conflict, Effects of Conflict on Organizational Behavior, Causes of Conflict, Types of Conflict, Conflict Management, Negotiation and Mediation in Conflict Resolution Process; It is aimed to obtain information about the Concept of Stress, Symptoms of Stress, Individual and Organizational Results of Stress, Stress Management Strategies and the Effects of Stress in Educational Organizations. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | can explain the nature and types of conflict. |
PO-30 Communicates effectively.
PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas. |
Examination |
| LO-2 | can analyze conflicts in terms of causes, consequences and stages. |
PO-23 Makes use of development and personality theories while explaining human behavior. PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas. |
Examination |
| LO-3 | can explain the concept of stress. |
PO-23 Makes use of development and personality theories while explaining human behavior. PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas. |
Examination |
| LO-4 | can explain the individual and organizational consequences of stress. |
PO-23 Makes use of development and personality theories while explaining human behavior. PO-24 Explains the interaction of human behavior with the social environment with its basic dimensions. PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas. |
Examination |
| LO-5 | can develop strategies for conflict resolution and stress prevention. |
PO-23 Makes use of development and personality theories while explaining human behavior. PO-30 Communicates effectively. PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Nature of Conflict, Effects of Conflict on Organizational Behavior Causes of Conflict, Types of Conflict, Conflict Management, Negotiation and Mediation in Conflict Resolution Process; The Concept of Stress, Symptoms of Stress, Individual and Organizational Consequences of Stress, Stress Management Strategies and Effects of Stress in Educational Organizations are explained. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Definition of Conflict; Perspectives of Management Theories on Organizational Conflict (Traditional, Behavioral and Modern Approaches) | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 2 | Causes and Consequences of Conflict | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 3 | Effects of Conflict on Organizational Behavior; Positive and Negative Consequences of Conflict in Organizations | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 4 | Communication in Conflict | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 5 | Types of Conflict | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 6 | Conflict Management | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 7 | Negotiation Process in Conflict Management | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 8 | mid-term exam | |
| 9 | Mediation in Conflict Management | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 10 | Anger Management in Conflict Management | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 11 | The concept of stress and its relationship with similar concepts | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 12 | Symptoms of stress | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 13 | Individual and organizational consequences of stress | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 14 | Stress management strategies | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 15 | General evaluation of the course | Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Mustafa Özbek, Alternatif Uyuşmazlık Çözümü, Ankara 2009. | |
| 2 | Karip, E. (2015). Çatışma yönetimi. Pegem Akademi . | |
| 3 | Altıntaş, E. (2014). Stres Yönetimi. Pegem Akademi. | |
| 4 | Folger, J. P., Poole, S., Stutman R. K. (2013). Çatışma Yönetimi. Nobel Yayın Dağıtım. | |
| 5 | Güzel, H. Ş. (2019). Stresin psikolojisi. Nobel Akademik Yayıncılık. | |
| Required Course instruments and materials | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 2 | 14 | 28 |
| b) Search in internet/Library | 1 | 12 | 12 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 5 | 10 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 5 | 10 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||