Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF KOZAKLI / SHB218 - SOCIAL SERVICES AND COUNSELING

Code: SHB218 Course Title: INTERPERSONAL RELATIONS AND COMMUNICATION Theoretical+Practice: 2+0 ECTS: 2
Year/Semester of Study 2 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Compulsory
Department SOCIAL SERVICES AND COUNSELING
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer MERVE NURLU (nurlu@nevsehir.edu.tr)
Name of Lecturer(s) MERVE NURLU,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
By transferring the basic concepts of interpersonal communication, it is desired to ensure that students acquire basic information on interpersonal communication, to improve their verbal and nonverbal communication skills, and to guide them to establish positive relationships in their interpersonal relationships.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 can explain the basic concepts of human relations and communication. PO-24 Explains the interaction of human behavior with the social environment with its basic dimensions.
PO-30 Communicates effectively.
PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas.
Examination
LO-2 can establish interpersonal relations and relations between concepts in the field of communication. PO-24 Explains the interaction of human behavior with the social environment with its basic dimensions.
PO-30 Communicates effectively.
PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas.
Examination
LO-3 Interpersonal relations and communication can use the knowledge acquired in the course in their daily life. PO-10 Structures the communication between institutions for the solution of the problems it deals with.
PO-13 Collaborates with other colleagues in the team by an interdisciplinary approach in social work interventions.
PO-24 Explains the interaction of human behavior with the social environment with its basic dimensions.
PO-30 Communicates effectively.
Examination
LO-4 can explain the issues of conflict and resolution in communication. PO-30 Communicates effectively.
Examination
LO-5 explain verbal and nonverbal communication features. PO-30 Communicates effectively.
PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas.
Examination
LO-6 can evaluate the knowledge gained in the course of human relations and communication on case studies selected from the Social Work profession. PO-10 Structures the communication between institutions for the solution of the problems it deals with.
PO-11 Uses the role of trainer on issues related to the field of social work.
PO-30 Communicates effectively.
PO-31 Makes use of other disciplines (Psychology, Sociology, Law) that form the basis of social work and uses the knowledge related to the subject areas.
Examination
LO-7 explain the characteristics of the relationship between the social worker and the client. PO-10 Structures the communication between institutions for the solution of the problems it deals with.
PO-11 Uses the role of trainer on issues related to the field of social work.
PO-30 Communicates effectively.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Necessary information on human relations, communication elements, conflict resolution issues are included.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 definition and importance of communication Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
2 models and theories of communication Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
3 interpersonal relation concept definition and related phenomena transmission Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
4 the beginning and development of interpersonal relations Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
5 modern approaches in interpersonal relations Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
6 communication barriers Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
7 verbal and nonverbal communication traits Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
8 mid-term exam
9 personality effects on interpersonal relationships Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
10 kişilerarası ilişkilerde bağımlılık Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
11 conflict resolution in interpersonal relationships Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
12 effective communication skills in interpersonal relationships: listening, asking questions, making explanations, self-expression, reflection, assertiveness and assertiveness, empathy Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
13 Group interaction and leadership Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
14 professional relationship between social worker and the client Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
15 case studies Direct Instruction Method Discussion Method Self Study Method Literature Review Question and answer Brainstorming
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Kaya, A. (2017) Kişilerarası ilişkiler ve etkili iletişim. Pegem Akademi
2 İmamoğlu, S. E. (2009). Kişilerarası ilişkiler. Tohum Yayıncılık
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 12 12
       b) Search in internet/Library 1 10 10
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 1 4 4
mid-term exam 1 1 1
Own study for final exam 1 4 4
final exam 1 1 1
0
0
Total work load; 60