Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / TDS 229 - MEDICAL DOCUMENTATION AND SECRETARY (DISTANCE TEACHING)

Code: TDS 229 Course Title: EXECUTIVE ASSISTANCE Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 2 / Fall Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department MEDICAL DOCUMENTATION AND SECRETARY (DISTANCE TEACHING)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EMEL EYLÜL ERUL (ee_erul@nevsehir.edu.tr)
Name of Lecturer(s) EMEL EYLÜL ERUL,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The increase in the number of hospitals in the health sector worldwide and the rapid changes in health practices have made it necessary to change the practices in hospital management. It is aimed to teach our students the ways of supporting their managers and creating the knowledge and skills that will enable them to keep up with these changes and to use the material and non-material resources they have in their future business life effectively and efficiently.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Explain the basic concepts of management, manager and administrative assistant. Can share information about their duties and responsibilities. PO-7 When faced with unforeseen situations in the field, it produces solutions by using its basic knowledge.
PO-8 Using the basic knowledge and skills she has in her field, she informs the relevant people and institutions, shares her thoughts and solutions to problems with experts and non-experts in writing and orally.
PO-9 Evaluates the basic level of knowledge and skills acquired in the field with a critical approach
Examination
LO-2 Explain the importance of being involved in teamwork as an administrative assistant in the private or public sector. Can apply the motivation applications learned in the course to both the manager and the employees. PO-3 The Person works individually and as a team member, using the basic knowledge she has in the Person Area
PO-4 Gains the awareness of the necessity of lifelong learning, following the developments in science and technology and constantly renewing itself.
PO-5 It organizes and manages activities for the development of the employees under its responsibility within the framework of a project.
Examination
LO-3 Knows the protocol rules that must be obeyed and applied as an administrative assistant. Can perform written, verbal and nonverbal communication techniques in accordance with protocol rules. PO-8 Using the basic knowledge and skills she has in her field, she informs the relevant people and institutions, shares her thoughts and solutions to problems with experts and non-experts in writing and orally.
PO-13 Acts in accordance with quality management and processes in the Field of Persons and participates in these processes.
PO-15 Have theoretical and applied knowledge in the field
PO-17 Have knowledge about ethical principles and rules in the field
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
The concept of management and manager, the change of management in the historical process, managerial levels and managerial skills, definition of the concepts of profession, secretary and administrative assistant, the place of the concept of administrative assistant in the historical process, the characteristics and skills of the executive assistant, the duties and responsibilities of executive assistants in private or public sectors, in organizations the concept of team (team) and the formation stages of a team, the concept of motivation and motivation elements of executive assistants, the concept of protocol and protocol rules, the importance of knowing the protocol rules, the protocol rules that executive assistants must obey and apply.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Definition of the concept of management and its change in the historical process Lecture Method, Discussion Method, Case Study Method, Question and Answer
2 Definition of the concept of manager, managerial levels and skills Lecture Method, Question and Answer
3 Definition of the concept of profession, definitions of the concepts of secretary and administrative assistant. The relationship between the concepts of secretarial and administrative assistant. Lecture Method, Discussion, Question and Answer
4 Levels and types of secretarial profession. Ranking of executive assistantship in secretarial levels. Lecture Method, Discussion, Question and Answer
5 The importance of the executive assistant who works as a secretariat and assistant to the senior managers and the people who will set an example for the executive assistants. Lecture Method, Case Study Method, Question and Answer
6 The characteristics of the executive assistant and the skills that she should acquire according to the sector she works in. Lecture Method, Discussion Method, Question and Answer
7 The basic duties and responsibilities of executive assistants and the rules to be followed and applied. Lecture Method, Question and Answer
8 mid-term exam
9 Definitions of the concepts of culture, ethics and morality in the executive assistant profession and their application purposes. Lecture Method, Discussion, Question and Answer
10 The concept of team (team) in organizations and the stages to be considered while establishing a team. Lecture Method, Question and Answer
11 The characteristics of the executive assistant forming a team (team) and being a team that will achieve success in the organization. Lecture Method, Discussion Method, Case Study Method, Question and Answer
12 Definition and importance of the concept of motivation. Motivational tools that executive assistants can use. Lecture Method, Discussion, Question and Answer
13 Definition of the concept of protocol and its change in the historical process Lecture Method and Discussion Method
14 The protocol rules that executive assistants must obey and apply, and the elements to be considered while applying these rules. Lecture Method, Case Study Method, Question and Answer
15 Repetition of all sections from the first week of the Executive Assistant course and reminding of forgotten sections. Preparation for the final exam. Lecture Method, Discussion, Question and Answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Şimşek M. Ş ve Çelik, A. (2018). Yönetim ve Organizasyon. 20. Baskı. Konya: Eğitim Yayınevi.
2 Tengilimoğlu, D. ve P. Erkal. (2008). Yönetici Asistanlığı. Ankara: Asil Yayın Dağıtım.
3 Vural, B. (2002). İş Hayatında Örneklerle Yönetici Asistanlığı. İstanbul: Hayat Yayınları.
Required Course instruments and materials
Books, Supplementary Books, PowerPoint Presentations

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 2 7 14
       b) Search in internet/Library 2 7 14
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 2 2 4
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 7 14
mid-term exam 1 1 1
Own study for final exam 2 7 14
final exam 1 1 1
0
0
Total work load; 90