Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TR 603 - TOURISM GUIDING (PHD)

Code: TR 603 Course Title: TOURISM GUIDANCE PROFESSIONAL ETHICS Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 3rd Cycle Degree Programme
Type of Course Optional
Department TOURISM GUIDING (PHD)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer İBRAHİM İLHAN (ibrahim@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
- to provide a foundation in ethical thought by presenting ethical theories and approaches. - providing perspectives on ethical issues in a variety of formats and including an analysis of interests of all of the individuals who hold a stake in the outcome of any dilemma or decision (stakeholder analysis), course tries to encourage students to open their minds to the variaty of opinions on any given issue and to critically evaluate each perspectives . - to use ethics as a basis for decision making by giving examples of application of traditional theories to modern business decision making - to demonstrate that not only ethics is to be used to analyze business issues as one form of decision making, similar to profit maximization or legal compliance but also ethics can serve as the foundation for each of the other methods. - to explain the role of ethics in the business disciplines such as human resource management, marketing, finance, accounting, etc. - to demonstrate ethical dimensions of organizational culture anh how to create ethical corporate cultures - to present selected emerging issues in ethics in the tourism industry; the rights of guests and responsibilities of management, sexual harassment in the hospitality industry, ethical concerns in food and beverage management, professional ethics in tourist guiding, etc.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can define and explain professional ethics and related concepts. PO-1 Critically evaluate the expert knowledge and skills acquired in tourism guiding.
PO-2 Develops creative and practical solutions for current issues and problems in the field of tourism guidance.
PO-3 Demonstrates leadership in solving industry-related problems
PO-8 Has expert knowledge about theories, facts, concepts and principles in the field.
Presentation
Term Paper
LO-2 Explains the importance of professional ethics in tourism guidance PO-1 Critically evaluate the expert knowledge and skills acquired in tourism guiding.
PO-2 Develops creative and practical solutions for current issues and problems in the field of tourism guidance.
PO-3 Demonstrates leadership in solving industry-related problems
PO-6 Knows and applies scientific ethical rules
Examination
Presentation
Term Paper
LO-3 Define and explain the ethical theories. PO-1 Critically evaluate the expert knowledge and skills acquired in tourism guiding.
PO-2 Develops creative and practical solutions for current issues and problems in the field of tourism guidance.
PO-3 Demonstrates leadership in solving industry-related problems
PO-6 Knows and applies scientific ethical rules
Examination
Presentation
Term Paper
LO-4 Can explain the role of ethics in the profession of tourism guidance PO-1 Critically evaluate the expert knowledge and skills acquired in tourism guiding.
PO-2 Develops creative and practical solutions for current issues and problems in the field of tourism guidance.
PO-3 Demonstrates leadership in solving industry-related problems
PO-8 Has expert knowledge about theories, facts, concepts and principles in the field.
Examination
Presentation
Performance Project
Term Paper
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Definitions of Business Ethics and Related Concepts; Social Responsibilities of Business; Introducing Ethical Theories and Approaches; Ethical Issues in Business and Management; Application of Traditional Theories to Modern Business Decision Making; Prescriptive and Psychological Approaches in Decision Making; Ethical Decision Making Process; Ethical Dilemmas of Managers; Managing for Ethical Conduct; Ethics as Organizational Culture; Creating an Ethical Organizational Culture; Managing for Ethical Conduct in Hospitality Industry; Case Studies and Selected Issues of Ethics in Tourism Management.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Definitions of Professional Ethics and Related Concepts Mapping concepts, questions and answers, lecturing
2 Philosophy and Moral Philosophy Lecturing, Discussions, Case Studies
3 Social Responsibilities of Business Lecturing, Questions and answers, Discussions
4 Introducing Ethical Theories and Approaches: Consequentialist and Non- Consequentialist Theori Lecturing, Questions and answers, Discussions
5 Ethical Issues in Professions, Business and Management Lecturing, Questions and answers, Discussions
6 Normative (Prescriptive) and Psychological (Descriptive) Approaches in Ethical Decision Making Lecturing, Questions and answers, Discussions,Rol Playing
7 Ethical Decision Making Process Lecturing, Questions and answers, Discussions
8 mid-term exam
9 Managing for Ethical Conduct Lecturing, Questions and answers, Discussions
10 The Role of Personal Responsibility in Ethics Management Lecturing, Questions and answers, Discussions, Rol Playing, Dramma
11 Ethics as Organizational Culture; Creating an Ethical Organizational Culture Lecturing, Questions and answers, Discussions
12 Ethics: Human Nature Student Presentaion, Questions and answers, Discussions
13 The Basis of Ethical Discourse Student Presentation. Questions and answers, Discussions, Artical Analysis
14 Codes of Ethics Student Presentaion., Questions and answers, Discussions
15 Models and Methods of Moral Reasoning Student Presentaion, Questions and answers, Discussions
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Linda K. TREVINO and Katherine A. NELSON, Managing Business Ethics: Straight Talk About How to Do It Right, John Wiley & Sons, Inc., New York,1995
2 Tom L. BEAUCHAMP and Norman E. BOWIE, Ethical Theory and Business, Fifth Edition, Prentice Hall, New Jersey, 1997.
3 İbrahim İLHAN, Turizmde İş Ahlakı, Ders Notları, Nevşehir Turizm Fakültesi, Nevşehir, 2000.
Required Course instruments and materials
Linda K. TRevino and Katherine A. Nelson, Managing Business Ethics: Straight Talk About How to Do It Right, John Wiley & Sons, Inc., New York,1995. Elizabeth P Tierney, Is Ahlaki, Rota Yayinlari, Istanbul, 1997. Francis P. McHugh, Is Ahlaki, TÜSIAD, Yayin No, TÜSIAD - T / 92, 8 - 154, Istanbul, 1992. Inayet Pehlivan, Yönetsel, Mesleki ve Örgütsel Etik, Pegem, Ankara, 1998. Tom L. Beuchamp and Norman E. Bowie, Ethical Theory and Business, Fifth Edition, Prentice Hall, New Jersey, 1997.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 2 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 2 14 28
       b) Search in internet/Library 0
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 4 10 40
       e) Term paper/Project 3 14 42
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 3 4 12
mid-term exam 2 1 2
Own study for final exam 3 4 12
final exam 2 1 2
0
0
Total work load; 180