Learning Outcomes |
PO |
MME |
The students who succeeded in this course: |
|
|
LO-1 |
Understands the importance of protocol and social behavior rules. |
PO-19 Follow the technologic and scientific developments awarding of the requirement of lifelong learning and renew themselves regularly.
|
Examination |
LO-2 |
Knows and practices appropriate dressing and behavior. |
PO-29 Apply the changing knowledge to their work.
|
Examination |
LO-3 |
Learns the rules of acquaintance and introduction, how to behave appropriately in the workplace and the rules of speaking on the phone. |
PO-24 Transfers technological knowledge to course applications.
|
Examination |
LO-4 |
Learns the rules of appointment, written communication and meeting |
PO-18 Gain research competency.
|
Examination |
LO-5 |
Organizes social and formal dinner parties. |
PO-18 Gain research competency.
|
Examination |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents |
The historical development of social behavior and protocol rules and the importance of knowing and applying protocol rules in adapting to social life and business environment are explained. The importance of appearance and dressing, meeting and introduction, addressing and greeting, greeting and farewell are taught. Rules of conduct in the office and relations with superiors, protocol on the phone, appointment protocol, protocol in written communication, business negotiations and meeting protocol are explained. Official invitations, business dinners, giving gifts, sending flowers, thanking, and protocol rules applied in vehicles are also included in the course.
|
Weekly Course Content |
Week |
Subject |
Learning Activities and Teaching Methods |
1 |
General information about course content, teaching and evaluation |
Narration Method |
2 |
The importance of knowing and applying the protocol rules in adapting to social life and work environment |
Narration Method |
3 |
Social behavior and protocol rules |
Discussion Method
Narration Method
Case Study Method |
4 |
Importance of Appearance and Clothing |
Discussion Method
Narration Method
Case Study Method |
5 |
Meet and Introduce
|
Discussion Method
Narration Method
Case Study Method |
6 |
Addresses and Greetings, Greetings and Farewells
|
Discussion Method
Narration Method
Case Study Method |
7 |
Code of Conduct in Office and Relations with Superiors |
Discussion Method
Narration Method
Case Study Method |
8 |
mid-term exam |
|
9 |
Protocol on the Phone |
Discussion Method
Narration Method
Case Study Method |
10 |
Appointment Protocol and Protocol in Written Communication
|
Discussion Method
Narration Method
Case Study Method |
11 |
Invitation and Banquet Protocol
|
Discussion Method
Narration Method
Case Study Method |
12 |
Business negotiations, Meeting Protocol |
Discussion Method
Narration Method
Case Study Method |
13 |
Protocol Implemented in Vehicles |
Discussion Method
Narration Method
Case Study Method |
14 |
Protocol Articles
|
Discussion Method
Narration Method
Case Study Method |
15 |
Executive Assistant Protocol
|
Discussion Method
Narration Method
Case Study Method |
16 |
final exam |
|
Recommend Course Book / Supplementary Book/Reading |
1 |
Ünlütürk, A. (2002). Sosyal Davranış Kuralları ve Protokol. Dost Kitapevi, Ankara. |
Required Course instruments and materials |
Course Documents |