Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TUİ532 - TOURISM MANAGEMENT

Code: TUİ532 Course Title: DIGITAL TRANSFORMATION IN TOURISM Theoretical+Practice: 0+0 ECTS: 6
Year/Semester of Study 1 / Spring Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department TOURISM MANAGEMENT
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EDA ÖZGÜL KATLAV (edaozgul@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of this course is to provide students with the skills to understand and manage digital transformation processes in tourism businesses.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Understand the effects of digital technologies on business processes PO-1 Have a deeper understanding of tourism and its related fields.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-7 Develop and apply competitive strategies relevant to tourism management.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
Presentation
LO-2 Comprehend the effects of digital transformation on customer behavior and demands PO-1 Have a deeper understanding of tourism and its related fields.
PO-2 Understand and apply the national and international legal regulations relevant to tourism.
PO-7 Develop and apply competitive strategies relevant to tourism management.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
Presentation
LO-3 Understand the characteristics and different types of digital business models and gain the ability to create a digital strategy for the digital transformation of the business PO-1 Have a deeper understanding of tourism and its related fields.
PO-2 Understand and apply the national and international legal regulations relevant to tourism.
PO-3 Develop creative and practical solutions for contemporary issues in the tourism industry.
PO-4 Plan, conduct, evaluate and report a study using scientific research methods.
PO-8 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
PO-14 Demonstrate effective communication and presentation skills both verbally and in writing.
Performance Project
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Fundamental Concepts of Digital Transformation, Digital Technologies and Business Processes, Digital Transformation and Its Effects on Customer Experience, Digital Transformation and Business Models, Management and Leadership of Digital Transformation, Digital Transformation and Data Security
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Basic Concepts of Digital Transformation Definition and importance of digital transformation Impact of digital technologies on businesses and society Key components and stages of digital transformation Narrative Method
2 Digital Technologies and Business Processes Narrative Method
3 The effects of digital technologies such as cloud computing, big data, artificial intelligence, internet of things and blockchain on business processes Features and benefits of digitized business processes Project Presentation, Question- Answer, Discussion
4 Digital Transformation and Customer Experience Project Presentation, Question- Answer, Discussion
5 Digital Transformation and Business Models Project Presentation, Question- Answer, Discussion
6 Social, Cultural and Ethical Dimensions of Digital Transformation Project Presentation, Question- Answer, Discussion
7 Digital Transformation Management and Leadership Project Presentation, Question- Answer, Discussion
8 mid-term exam
9 Current status of Digital Transformation in Tourism Businesses Project Presentation, Question- Answer, Discussion
10 Digital Transformation in Hotel Businesses Project Presentation, Question- Answer, Discussion
11 Digital Transformation in Travel Businesses Project Presentation, Question- Answer, Discussion
12 Digital Transformation in Food & Beverage Businesses Project Presentation, Question- Answer, Discussion
13 Digital transformation in transportation businesses Project Presentation, Question- Answer, Discussion
14 Digital Transformation in Destinations Project Presentation, Question- Answer, Discussion
15 Examination of digital transformation case studies in Tourism Businesses Project Presentation, Question- Answer, Discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Gerald, C. K, Philips, A. N., Copulsky, J.R., Andrus, G. R, (2019) Teknoloji Yanılsaması, Optimist yayıncılık,
Required Course instruments and materials
Books, Article, PowerPoint presentations, Internet resources,

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation 8 1 40
5.Report
6.Workshop
7.Performance Project
8.Term Paper 8 1 60
9.Project
final exam

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 4 14 56
       b) Search in internet/Library 4 14 56
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 10 1 10
       e) Term paper/Project 10 1 10
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 0
mid-term exam 0
Own study for final exam 0
final exam 0
0
0
Total work load; 174