Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / DY515 - DESTINATION MANAGEMENT

Code: DY515 Course Title: DESTINATION CRISIS AND DISASTER MANAGEMENT Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department DESTINATION MANAGEMENT
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer OZAN ATSIZ (ozanatsiz@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of this course is to evaluate the crises that may arise in the destination, to gain knowledge and skills about how the planning and management for crises should be.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Explain the types of crises and disasters that can be experienced in the destination. PO-2 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-3 Develops and implements competitive strategies related to the destination.
PO-4 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
Examination
Presentation
Practice Exam
LO-2 Develops strategies for crisis and disasters in the destination PO-2 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-3 Develops and implements competitive strategies related to the destination.
PO-4 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
PO-5 Develop behaviors and competencies required for lifelong learning.
Examination
Presentation
Practice Exam
LO-3 Explain the components of crisis and disaster management in the destination. PO-2 Understand, critically evaluate and apply key business principles to run both national and international tourism operations.
PO-3 Develops and implements competitive strategies related to the destination.
PO-4 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
PO-5 Develop behaviors and competencies required for lifelong learning.
Examination
Presentation
Practice Exam
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Types of crisis and disaster in the destination, strategies created for them, crisis and disaster management
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 What is crisis and disaster, its characteristics and causes Oral presentation-discussion
2 Severity and Stages of Crisis and Disaster in the Destination Oral presentation-discussion
3 Before, During and After the Crisis-Disaster in the Destination Oral presentation-discussion
4 Types of Crisis and Disaster in the Destination Oral presentation-discussion
5 Destination Crisis Management Oral presentation-discussion
6 Crisis management Strategies applied in the tourism sector Oral presentation-discussion
7 Disaster Management in the Destination Oral presentation-discussion
8 mid-term exam
9 Disaster management Strategies applied in the tourism sector Oral presentation-discussion
10 Crisis and Disaster Planning in Tourism Businesses Oral presentation-discussion
11 Disaster, Crisis and Media Oral presentation-discussion
12 Problems Management-Risk Management-Crisis Management: Similar Goals, Different Tactics and Strategies. Oral presentation-discussion
13 Consequences of Crises and Disasters in the Tourism Industry Oral presentation-discussion
14 Consequences of Crises and Disasters in the Tourism Industry Oral presentation-discussion
15 Crises and disasters in the world and in Turkey Oral presentation-discussion
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Küçükaltan, D., Aydın, Ş., & Çifçi, G. (2015). OTEL İŞLETMELERİNDE KRİZ YÖNETİMİ. Detay yayıncılık
2 Çakmak, T. F., (2019). Turizm Endüstrisinde Bütüncül Yaklaşımla Kriz Yönetimi ve Örnek Olaylar. Detay Yayıncılık
Required Course instruments and materials
book, computer

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 2 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 3 14 42
       b) Search in internet/Library 2 14 28
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 3 14 42
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 5 10
mid-term exam 2 1 2
Own study for final exam 3 4 12
final exam 2 1 2
0
0
Total work load; 180