| Course Contents | 
	
	
		| Quality concept, Definition of Principles/Benefits and types of standards and standardization, Standardization in Turkey/metrology and calibration/Certification and Accreditation/Quality controlling factors, features, examples of business functions and targets/Occupational health and safety standards, food safety standards and other quality management system standards / Quality Circles / Strategic method and kaizen (continuous improvement) / participation in management, process management system, resource management system and basic steps of the improvement cycle / EFQM, excellence model, other control systems in quality, risks of poor quality, costs, Deming principle and explanations, ISO 9000,9001,2000,19011 standards, Puko Cycle, Brainstorming technique, multiple voting technique and explanations | 
	
	
		| Weekly Course Content | 
	
	
		| Week | 
		Subject | 
		Learning Activities and Teaching Methods | 
	
	
		
		| 1 | 
		Standard and standardization, benefits of standardization | 
		Lecture, Question & Answer
 | 
	
		
		| 2 | 
		Standard types, standardization and standard preparation studies in Turkey | 
		Lecture, Question & Answer
 | 
	
		
		| 3 | 
		Certification, Accreditation and TSE's Certification Activities | 
		Lecture, Question & Answer
 | 
	
		
		| 4 | 
		International Standardization studies | 
		Lecture, Question & Answer
 | 
	
		
		| 5 | 
		Agreements, calibration studies and organizations to which TSE Certification and Testing Center is a party | 
		Lecture, Question & Answer
 | 
	
		
		| 6 | 
		History of Quality and its basic concepts and quality approaches | 
		Lecture, Question & Answer
 | 
	
		
		| 7 | 
		Misconceptions about quality, productivity, cost of quality and quality | 
		Lecture, Question & Answer
 | 
	
		
		| 8 | 
		mid-term exam | 
		 | 
	
		
		| 9 | 
		Different approaches to the concept of quality and total quality management | 
		Lecture, Question & Answer
 | 
	
		
		| 10 | 
		Some internationally accepted quality systems and documents | 
		Lecture, Question & Answer
 | 
	
		
		| 11 | 
		Quality management system, ISO 9000 quality management system standards | 
		Lecture, Question & Answer
 | 
	
		
		| 12 | 
		TS-EN-ISO 9001,2000 standard,TS-EN-ISO 9004,2000 quality management systems | 
		Lecture, Question & Answer
 | 
	
		
		| 13 | 
		TS-EN-ISO 19011,2000 quality and environmental management systems, inspection guide, Implementation and Certification Stages of TSE-EN-ISO 9000 standards | 
		Lecture, Question & Answer
 | 
	
		
		| 14 | 
		EFQM, excellence model, other quality control systems, poor quality risks, costs, Deming principle and explanations, ISO 9000, 9001, 2000, 19011 standards, Puko cycle, brainstorming technique, multiple voting technique and explanations | 
		Lecture, Question & Answer
 | 
	
		
		| 15 | 
		PUKO Cycle | 
		Lecture, Question & Answer
 | 
	
	
	
		| 16 | 
		final exam | 
		 | 
	
	
	
		| Recommend Course Book / Supplementary Book/Reading | 
	
		
		| 1 | 
		Kalite Güvencesi ve Standardları, N. Kölük, I. Dilsiz, Kartal, 2003 | 
	
		
		| 2 | 
		Standardizasyon ve Kalite, Küçük, O., Seçkin Yayınları, Ankara, 2004 | 
	
		
		| Required Course instruments and materials | 
	
	
		| Textbook |