Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 1 / Fall Semester | ||||
| Level of Course | 2nd Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | TOURISM GUIDING (MASTER) | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | NURGÜL ÇALIŞKAN (nurgulcaliskan@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The aim of this course is to gain knowledge and awareness about the basic concepts and theories of intercultural communication. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | can analyze and explain the individual, professional and social importance of intercultural communication. |
PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally. PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained. PO-12 Understand and critically evaluate social and professional ethical values and behave accordingly. |
Examination Presentation |
| LO-2 | gain awareness of the factors hindering intercultural communication. |
PO-10 Develop behaviors and competencies required for lifelong learning. PO-12 Understand and critically evaluate social and professional ethical values and behave accordingly. PO-13 Have awareness of social justice, cultural values and environmental issues. |
Examination Presentation |
| LO-3 | gain knowledge about culture, communication and cultural differences. |
PO-1 Have a deeper understanding of tourism and its related fields. PO-4 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally. |
Examination Presentation |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| The concept of culture and communication, cultural differences, factors affecting intercultural communication, intercultural communication competence, intercultural sensitivity and ethics in intercultural communication. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | The concept of culture, the main features and elements of culture | Lecturing, Question- Answer, Discussion |
| 2 | Culture as the context of communication: The concept of intercultural communication and its importance | Lecturing, Question- Answer, Discussion |
| 3 | Historical development of intercultural communication: “The Silent Language” | Lecturing, Question- Answer, Discussion |
| 4 | Theoretical approaches to intercultural differences: Cultural dimensions theory | Lecturing, Question- Answer, Discussion |
| 5 | Theoretical approaches to intercultural differences: Cultural value orientations and communicative action theories | Lecturing, Question- Answer, Discussion |
| 6 | Intercultural differences and communication styles: Verbal communication | Lecturing, Question- Answer, Discussion |
| 7 | Intercultural differences and communication styles: Nonverbal communication | Lecturing, Question- Answer, Discussion |
| 8 | mid-term exam | |
| 9 | Intercultural differences and social perception | Lecturing, Question- Answer, Discussion |
| 10 | Factors affecting intercultural communication I | Lecturing, Question- Answer, Discussion |
| 11 | Factors affecting intercultural communication II | Lecturing, Question- Answer, Discussion |
| 12 | Intercultural communicative competence | Lecturing, Question- Answer, Discussion |
| 13 | Intercultural Sensitivity | Lecturing, Question- Answer, Discussion |
| 14 | Ethics in intercultural communication | Lecturing, Question- Answer, Discussion |
| 15 | Working in different cultural environments, and communication management | Lecturing, Question- Answer, Discussion |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Kültür, Farklılık ve İletişim: Kültürlerarası İletişimin Kavramsal Dayanakları - Asker Kartarı | |
| 2 | Kültürlerarası İletişim - Michel Bourse, Halime Yücel | |
| Required Course instruments and materials | ||
| Puplications, projection and computer | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | 12 | 1 | 20 |
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 40 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 3 | 14 | 42 |
| Outside Class | |||
| a) Reading | 1 | 14 | 14 |
| b) Search in internet/Library | 1 | 14 | 14 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 1 | 4 | 4 |
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 1 | 7 | 7 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 1 | 7 | 7 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||