Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

FACULTY OF TOURISM / TOURISM AND HOTEL MANAGEMENT

History

Tourism and Hotel Management Program (formal + evening education) was within Faculty of Commerce and Tourism Education transferred to the Faculty of Economics and Administrative Sciences after being reviewed at the General Meeting of Turkish Council of Higher Education in accordance with the Articles 7/d-2 and 7/h of the Law No. 2880. Medium of instruction is Turkish.


Qualification Awarded

Students who have accomplished all the courses (equal to 240 ECTS) and have a weighted grade point average of at least 2.0 out of 4.00 are given a Bachelor degree in Tourism Business and Hotel Management.

Level of Qualification

Bachelor's Degree

Specific Admission Requirements

In Turkey it is necessary that students to pass the YGS (Transition to Higher Education Examination) and LYS (Undergraduate Placement Examination). The only way to enter a program in University is through these tests’ scores. The students make choices in order of preference to be admitted to the programs they want to attend and send their preference form to ÖSYM (Student Selection and Placement Center). ÖSYM takes all the applications, lists the scores the students have received from highest to lowest and announces the current programs according to the scores placing the students in the programs they have preferred. The foreign students get placed in a University, allocated a certain number of quota students in our country, as per the scores they have received on the central exam named YÖS (University Entrance Examination for International Students). Documents required for the enrollment process are: •Diplomas of High Schools and their equivalents •The Document of Student Placement Exam results by ÖSYM


Specific Arrangement For Recognition of Prior Learning

In accordance with the Article 28. of Academic Rules and Regulations of Nevşehir University, the graduates of Vocational School who are successful in DGS (Degree Completion Exam) organized by ÖSYM are accepted to undergraduate program and adjusted. In addition an exemption exam for English course is held at the beginning of each academic semester. The students, who get the expected learning outcomes, have the chance of attending exams. The students who pass the exam are exempted form that course.

Qualification Requirements and Regulations

In order to obtain a Bachelor’s Degree in Tourism and Hotel Management Program, students must accomplish all compulsory and elective courses, a total of 240 ECTS, and have a weighted grade point average of at least 2.0 out of 4.00.

Profile of The Programme

The expert academics of the Program bring the required practice studies off with courses. The main objective of the Tourism and Hotel Management Program is to train entrepreneurs and manager candidates who will meet the needs of business world especially in tourism sector on strategically and managerial decision making.

Key Learning Outcomes of the Programme

PO-1 To have detailed knowledge about a specific profession related to the field of Tourism and to have comprehensive and systematic knowledge about concepts, theories, principles and facts in close disciplines. To use and interpret this knowledge, theories, models generally in business environment
PO-2 To make health, safety and risk assessment regularly on the field of Tourism and gather information for this purpose. To present this information, discussion and analysis to experts and to people off the field.
PO-3 To have knowledge about Service Delivery Process and procedures in the field of Tourism. To analyze, plan, practice and control these processes. To restructure and improve Service Delivery Process when necessary. To manage or to convert service processes and work which are complex, unpredictable and require new strategic approaches.
PO-4 To have knowledge about internal and external environmental factors of organizations, relationships, interactions, management, policies and strategies of parts of the organization in the field. To use service delivery policies and strategies related to the field. To perform, review, improve and evaluate the service processes on the satisfaction basis of the customer, to find solutions for problems that affect the service process, to develop and use consumer satisfaction measurement tool.
PO-5 To have knowledge about legal regulations, professional standards and practices in the field. To interpret legal regulations related to the field and to approach existing assumptions from an interrogative viewpoint. To perform the task of the field within the framework of Laws and professional standards.
PO-6 To have a basic level of knowledge about important issues, alternative solutions and field-specific research methods in the field and relevant fields. To analyze knowledge related to the field concerning topics and issues, to evaluate different options in solving problems with a critical approach, to plan and realize projects and research using appropriate research methods. To present the results in a clear and understandable way, to be unique and autonomous in solving problems in complex and unpredictable situations and to decide himself/herself.
PO-7 To follow changes in internal and external environment of organization in the field, to make rational analysis, interpret, contribute and adapt changes.
PO-8 To recognize and use physical environment equipment, materials and technologies related to the field and to protect by maintaining.
PO-9 To manage himself/herself and time and make self-criticism. To perform functions of planning, organization, coordination, direction and control, to manage technical and professional activities or projects in complex and unpredictable situations.
PO-10 To work with others or independently effectively. To develop professional knowledge and skills of people working with him/her and evaluate their performance. To manage professional development of individuals or groups working under him/her.
PO-11 To communicate effectively interpersonal and intercultural and do group work. To work as a member of the team, take responsibility and manage the team.
PO-12 To follow current developments and applications at national and international level related to his/her profession on the field and use in practice in order. To get more responsibility, update the knowledge, skills and competencies with awareness of lifelong learning as a self-learning through personal and professional knowledge, skills and competencies by increasing and continuously improves himself/herself.
PO-13 To communicate effectively in Turkish both verbal and written, to know at least one foreign language
PO-14 To use information and communication technologies sufficiently to meet the field needs.
PO-15 To adhere ethical values related to the field and to have social responsibility. To consider human health, social and natural environment while performing tasks related to the field.
PO-16 To have sufficient awareness about privacy and confidentiality of private life of the people service provided and take necessary measures in this respect. To protect fundamental rights and freedoms, to be sensitive to differences between people and cultures, to be tolerant and respectful. To take care of his/her personal care, hygiene, clothing and appearance that is required by the field.
PO-17 Use research methods and techniques for writing a thesis or doing scientific research.
PO-18 Have detailed knowledge of geography and culture as well as the historical of Turkey and the world.
PO-19 Follow the developments in science, knowledge and communication technologies by increased awareness of life-long learning which purposes continuity in education and training.

NQF-HETR Program Outcomes Matrices

The main objective of the Tourism and Hotel Management Program is to train entrepreneurs and manager candidates who will meet the needs of business world especially in tourism sector on strategically and managerial decision making. For this purpose students are equipped with knowledge and skills related to; two foreign languages (one must be English), information technology, tourism sector and tourism business, modern and managerial business.

Access to Further Studies

Upon successful completion of undergraduate degree, candidates may study graduate programs on condition that they get a sufficient grade in ALES (Examination for Postgraduate Study and Academic Staff) test and have sufficient level of English language skills.

Course Structure Diagram with Credits

1. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
AİT101 ATATURK’S PRINCIPLES AND HISTORY I 2 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 2
T107 ECONOMICS 3 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 2
T105 STATISTICS 2 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 3
ENF101 BASIC INFORMATION TECHNOLOGY USAGE I 2 Hour(s) 2 Hour(s) 1 Fall Semester Compulsory 5
T103 TOURISM 2 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 2
TDL101 TURKISH LANGUAGE I 2 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 2
YBD101 FOREIGN LANGUAGE-I 10 Hour(s) 0 Hour(s) 1 Fall Semester Compulsory 12
ORTAK1 FACULTY ELECTIVE 1 - Hour(s) - Hour(s) 1 Fall Semester Optional 2
Total:
 30

2. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T104 INTRODUCTION TO HOSPITALITY INDUSTRY 2 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 3
AİT102 ATATURK'S PRINCIPLES AND HISTORY II 2 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 2
T114 INTRODUCTION TO LAW 2 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 2
T106 BUSINESS 2 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 2
ENF102 BASIC INFORMATION TECHNOLOGY USAGE II 2 Hour(s) 2 Hour(s) 1 Spring Semester Compulsory 5
TDL102 TURKISH LANGUAGE II 2 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 2
YBD102 FOREIGN LANGUAGE-II 10 Hour(s) 0 Hour(s) 1 Spring Semester Compulsory 12
ORTAK2 FACULTY ELECTIVE 2 - Hour(s) - Hour(s) 1 Spring Semester Optional 2
Total:
 30

3. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T201 ENGLISH III 8 Hour(s) 0 Hour(s) 2 Fall Semester Compulsory 10
T207 HOUSEKEEPING 2 Hour(s) 2 Hour(s) 2 Fall Semester Compulsory 5
T205 FRONT OFFICE MANAGEMENT 3 Hour(s) 1 Hour(s) 2 Fall Semester Compulsory 5
T221 TRAVEL AGENCIES AND TOUR OPERATORS 2 Hour(s) 0 Hour(s) 2 Fall Semester Compulsory 4
SDHVZ3 POOL OF ELECTİVE COURSE 3 - Hour(s) - Hour(s) 2 Fall Semester Optional 6
Total:
 30

4. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T202 ENGLISH IV 8 Hour(s) 0 Hour(s) 2 Spring Semester Compulsory 10
T220 FRONT OFFICE AND HOUSEKEEPING AUTOMATION 3 Hour(s) 0 Hour(s) 2 Spring Semester Compulsory 4
T210 ORGANIZATIONAL BEHAVIOUR 3 Hour(s) 0 Hour(s) 2 Spring Semester Compulsory 5
T204 FOOD&BEVERAGE SERVICE 2 Hour(s) 1 Hour(s) 2 Spring Semester Compulsory 4
SDHVZ4 POOL OF ELECTİVE COURSE 4 - Hour(s) - Hour(s) 2 Spring Semester Optional 6
Total:
 29

5. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T301 ENGLISH V 6 Hour(s) 0 Hour(s) 3 Fall Semester Compulsory 10
T305 ACCOMMODATION INDUSTRY MANAGEMENT 3 Hour(s) 0 Hour(s) 3 Fall Semester Compulsory 4
T307 ACCOUNTING PRINCIPLES 3 Hour(s) 0 Hour(s) 3 Fall Semester Compulsory 4
T309 FOOD&BEVERAGE MANAGEMENT 2 Hour(s) 0 Hour(s) 3 Fall Semester Compulsory 4
SCYDHVZ 5 ELECTIVE FOREIGN LANGUAGE COURSES 5 - Hour(s) - Hour(s) 3 Fall Semester Optional 4
SCHVZ5 POOL OF ELECTIVE COURSE 5 - Hour(s) - Hour(s) 3 Fall Semester Optional 4
Total:
 30

6. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T302 ENGLISH VI 6 Hour(s) 0 Hour(s) 3 Spring Semester Compulsory 10
T308 ACCOUNTING IN TOURISM ENTERPRISES 3 Hour(s) 0 Hour(s) 3 Spring Semester Compulsory 5
T304 TOURISM MARKETING 2 Hour(s) 0 Hour(s) 3 Spring Semester Compulsory 5
SCYDHVZ 6 ELECTIVE FOREIGN LANGUAGE COURSES 6 - Hour(s) - Hour(s) 3 Spring Semester Optional 4
SCHVZ6 POOL OF ELECTIVE COURSE 6 - Hour(s) - Hour(s) 3 Spring Semester Optional 6
Total:
 30

7. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T409 BUSINESS ENGLISH I 6 Hour(s) 0 Hour(s) 4 Fall Semester Compulsory 5
T407 TOURISM MARKETING RESEARCH 3 Hour(s) 0 Hour(s) 4 Fall Semester Compulsory 9
SCYDHVZ 7 ELECTIVE FOREIGN LANGUAGE COURSES 7 - Hour(s) - Hour(s) 4 Fall Semester Optional 4
SCHVZ7 POOL OF ELECTIVE COURSE 7 - Hour(s) - Hour(s) 4 Fall Semester Optional 12
Total:
 30

8. Semester Course Plan

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T404 FINANCIAL MANAGEMENT 3 Hour(s) 0 Hour(s) 4 Spring Semester Compulsory 6
T402 HUMAN RESEOURCES MANAGEMENT 2 Hour(s) 0 Hour(s) 4 Spring Semester Compulsory 5
T410 BUSINESS ENGLISH II 6 Hour(s) 0 Hour(s) 4 Spring Semester Compulsory 5
T408 TRAINING COURSE WORK 2 Hour(s) 0 Hour(s) 4 Spring Semester Compulsory 3
SCYDHVZ 8 ELECTIVE FOREIGN LANGUAGE COURSES 8 - Hour(s) - Hour(s) 4 Spring Semester Optional 4
SCHVZ8 POOL OF ELECTIVE COURSE 8 - Hour(s) - Hour(s) 4 Spring Semester Optional 7
Total:
 30

POOL OF ELECTİVE COURSE 3

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T219 CUISINE MANAGEMENT 2 Hour(s) 1 Hour(s) 2 Fall Semester Optional 2
T217 MARKETING 2 Hour(s) 0 Hour(s) 2 Fall Semester Optional 2
T215 RESTAURANT MANAGEMENT 2 Hour(s) 0 Hour(s) 2 Fall Semester Optional 2
T213 RESEARCH METHODS IN SOCIAL SCIENCES 2 Hour(s) 0 Hour(s) 2 Fall Semester Optional 2
T209 TOURISM ECONOMICS 2 Hour(s) 0 Hour(s) 2 Fall Semester Optional 2

POOL OF ELECTİVE COURSE 4

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T224 PROTOCOL MANAGEMENT 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2
T206 RECREATION AND ANIMATION 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2
T212 TRAVEL BUSINESS AUTOMATION 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2
T218 TOURISM GEOGRAPHY 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2
T214 TOURISM LAW 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2
T216 TURKISH COUISINE 2 Hour(s) 0 Hour(s) 2 Spring Semester Optional 2

ELECTIVE FOREIGN LANGUAGE COURSES 5

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T313 E.GERMAN I 6 Hour(s) 0 Hour(s) 3 Fall Semester Optional 4
T317 E. ITALIAN I 6 Hour(s) 0 Hour(s) 3 Fall Semester Optional 4
T319 E. JAPANESE I 6 Hour(s) 0 Hour(s) 3 Fall Semester Optional 4
T321 E. RUSSIAN I 6 Hour(s) 0 Hour(s) 3 Fall Semester Optional 4
T315 E. FRENCH I 6 Hour(s) 0 Hour(s) 3 Fall Semester Optional 4

POOL OF ELECTIVE COURSE 5

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T331 ANATOLIAN FOLK CULTURE 2 Hour(s) 0 Hour(s) 3 Fall Semester Optional 2
T329 SERVICE MARKETING 2 Hour(s) 0 Hour(s) 3 Fall Semester Optional 2
T327 TRAVEL MANAGEMENT 2 Hour(s) 0 Hour(s) 3 Fall Semester Optional 2
T323 TOURISM SOCIOLOGY 2 Hour(s) 0 Hour(s) 3 Fall Semester Optional 2
T325 INTERNATIONAL CUISINES 2 Hour(s) 0 Hour(s) 3 Fall Semester Optional 2

ELECTIVE FOREIGN LANGUAGE COURSES 6

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T314 E. GERMAN II 6 Hour(s) 0 Hour(s) 3 Spring Semester Optional 4
T316 E. FRENCH II 6 Hour(s) 0 Hour(s) 3 Spring Semester Optional 4
T318 E. ITALIAN II 6 Hour(s) 0 Hour(s) 3 Spring Semester Optional 4
T320 E. JAPANESE II 6 Hour(s) 0 Hour(s) 3 Spring Semester Optional 4
T322 E. RUSSIAN II 6 Hour(s) 0 Hour(s) 3 Spring Semester Optional 4

POOL OF ELECTIVE COURSE 6

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T306 GASTRONOMY 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 2
T310 ELECTIVE SEMINAR COURSE 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 3
T328 TOUR PLANNING AND MANAGEMENT 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 2
T326 CONSUMER BEHAVIOR IN TOURISM 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 2
T330 TRANSPORT SYSTEMS 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 2
T324 INTERNATIONAL HOTEL MANAGEMENT 2 Hour(s) 0 Hour(s) 3 Spring Semester Optional 2

ELECTIVE FOREIGN LANGUAGE COURSES 7

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T413 E.GERMAN III 4 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T417 E. ITALIAN III 4 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T421 E. JAPANESE III 4 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T423 E. RUSSIAN III 4 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T415 E. FRENCH III 4 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4

POOL OF ELECTIVE COURSE 7

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T425 DESTINATION MANAGEMENT 2 Hour(s) 0 Hour(s) 4 Fall Semester Optional 3
T405 EVENT MANAGEMENT 2 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T427 SUSTAINABLE TOURISM 2 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T403 BUSINESS ETHICS IN TOURISM 2 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4
T429 LOCATION ALLOCATION SYSTEMS AND CUTTING TICKET 2 Hour(s) 0 Hour(s) 4 Fall Semester Optional 4

ELECTIVE FOREIGN LANGUAGE COURSES 8

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
T414 E. GERMAN IV 4 Hour(s) 0 Hour(s) 4 Spring Semester Optional 4
T416 E. FRENCH IV 4 Hour(s) 0 Hour(s) 4 Spring Semester Optional 4
T418 E. ITALIAN IV 4 Hour(s) 0 Hour(s) 4 Spring Semester Optional 4
T420 E. JAPANESE IV 4 Hour(s) 0 Hour(s) 4 Spring Semester Optional 4
T422 E. RUSSIAN IV 4 Hour(s) 0 Hour(s) 4 Spring Semester Optional 4

POOL OF ELECTIVE COURSE 8

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
BKE101 SCIENTIFIC AND CULTURAL ACTIVITIES 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 3
T432 DIRECT MARKETING 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 2
T406 ENTREPRENEURSHIP 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 2
T434 PUBLIC RELATIONS 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 3
T430 LABOR AND SOCIAL SECURITY LAW 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 2
T428 SPECIAL INTEREST TOURISM 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 3
T426 TOURISM POLICIES AND PLANNING 2 Hour(s) 0 Hour(s) 4 Spring Semester Optional 2

FACULTY ELECTIVE 1

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
BED101 PHYSICAL EDUCATION I 2 Hour(s) 0 Hour(s) 1 Fall Semester Optional 2
MUZ101 MUSIC I 2 Hour(s) 0 Hour(s) 1 Fall Semester Optional 2
RES101 PICTURE INFORMATION I 2 Hour(s) 0 Hour(s) 1 Fall Semester Optional 3

FACULTY ELECTIVE 2

Course Code Course Title Theoretical Practice Year Semester of Study Type of Course ECTS
BED102 PHYSICAL EDUCATION II 2 Hour(s) 0 Hour(s) 1 Spring Semester Optional 2
MUZ102 MUSIC II 2 Hour(s) 0 Hour(s) 1 Spring Semester Optional 2
RES102 PICTURE INFORMATION II 2 Hour(s) 0 Hour(s) 1 Spring Semester Optional 3

Examination Regulations, Assessment and Grading

Each student must register in the beginning of each semester and in order to participate in the final examination, students must have attended at least 70% of the courses. The students are subjected at least one mid-term examination and the final examination for each course. The mid-term examination’s (assessment methods like assignments, laboratory examinations, quizzes, etc. can be calculated as mid-term grade) contribution to the final grade is 40% and final examination counts for 60% of the final grade. In order to be successful in a course, the final grade must be at least DD. DC and DD grades are conditional success grades. That means if a student have these grades for some courses, he has to have at least a 2.0 GPA so that he will be successful in the mentioned courses.

Graduation Requirements

In order to complete the program successfully it is required to pass all courses in the program (240 ECTS), to have a GPA of at least 2.00 out of 4.00 and to complete 140 work-day internship.

Mode of Study

Full-time

Facilities

In our faculty, education facilities are done by 1 professor, 2 associate professors, 7 assistant professors, 1 lecturer, 10 instructors and 2 research assistants. The courses in our department are done in classrooms with 45 seating capacity and have epidiascopes .Also a practice hotel room and a practice kitchen which are in the standards of a 4 star hotel that students can practice such lessons as Food and Beverage, Front Office and Housekeeping. The internet lab. is open daylong and free of charge.

Programme Director or Equivalent

Address : Nevşehir University, Faculty of Economics and Administrative Sciences, Department of Tourism and Hotel Management50300, NEVŞEHİR, TURKEY Web Site: http://iibf.nevsehir.edu.tr/sayfalar/bolumler/turizmisl.html Phone: +90 384 228 11 10 Fax: +90 384 215 20 10 Head of the Department: Asist. Prof. Metin KAPLAN Phone: +90 384 228 11 10 / 1533 E-mail: mkaplan@nevsehir.edu.tr Program ECTS/DS Coordinator: Lecturer Gaye YÜKSEL Phone: +90 384 228 11 10 / 1578 e-mail: gaye.yuksel@nevsehir.edu.tr